10 Ways to Fix Moisture Detected in Charging Port Error on Samsung Galaxy Phones

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Most Samsung Galaxy devices these days come with anIP rating. This can help the device function even if it has been exposed to water, dust, or other factors up to a point. But why are you repeatedly getting the moisture detected in the charging port error on your Samsung Galaxy device? Let’s find out.

While the main reason for getting the moisture detected in the charging port error on your Samsung Galaxy device is having your device exposed to the abovementioned elements beyond the prescribed limits, that might not always be the case. When this happens, you must troubleshoot your device’s software and other settings. Follow the below steps.

1. Dry the USB Port

The first step to getting the moisture out of your Samsung Galaxy device’s USB port is drying the said port. This is a must if your device has previously been in contact with water. To do this, hold up and shake your device at least 5-10 times. If you see any signs of water dripping down, dry the USB port.

To do this, keep the device in an open-air room for a few hours or put it directly in front of a fan. Ensure the USB port is positioned in front of the fan. Certain users also recommend using silica gel packets to absorb the moisture. Ensure you plug the phone in again once all the water has dried.

2. Clean the USB Port

If your device shows you the moisture detected in the charging port error, but it’s not wet or has been previously in contact with water, clean the inside of the port using a soft cloth. You can also use a toothpick and gently clean the insides. Ensure all dirt and debris have been cleared from the USB port before connecting the charger again, as they can trigger false error messages.

3. Clear USB Settings Cache

As mentioned, the moisture-detected notification might not go away even after drying the USB port. So, you must look at your device’s settings. To do this, start by clearing the cache for your Samsung device’s USB settings. This will purge any corrupt cache files, causing this error to appear repeatedly. Here’s how.

Step 1:Open the Settings app and tap on Apps.

Step 2:Tap on the Filter and sort icon.

Step 3:Turn on the toggle for Show system apps and tap OK.

Step 4:Once done, tap on USBSettings.

Step 5:Here, tap on Storage. Then, tap on Clear cache.

Also Read:How to clear cache in Samsung Galaxy phones

4. Turn Off Fast Charging

In certain cases, fast charging has been known to trigger the moisture detected error on Samsung phones. Especially if your device has been recently exposed to water or moisture. Hence, even if you get the moisture out of the phone’s charging port, you might see the error as your device’s charging input is at maximum.

So, turn off fast charging on your Samsung Galaxy device for a while. Here’s how.

Step 1:Open Settings and tap on Battery.

Step 2:Scroll down and tap on Charging settings.

Step 3:Turn off the toggle for Fast charging.

This will ensure your device charges normally when you connect it to a charger next time. After a while, try turning on fast charging again to see if the issue has been resolved.

5. Restart the Phone While Plugged In

For certain Samsung UI versions, restarting the device while being plugged in helped do away with the moisture detected error. This way, you can get rid of any temporary system glitches or bugs while your device stays plugged in. Here’s how to do it.

Step 1:Long-press the Power button. Tap on Restart.

Once your device finishes restarting, disconnect and reconnect the charging cable. Then, check if your device displays the moisture detected error.

6. Sign Out and Back In to Samsung Account

In the event the moisture detected error is connected to your Samsung account, signing out and back in should get rid of it on your Samsung Galaxy device. This will not only refresh your account details but also remove any previous sync-related account errors. Here’s how to do it.

Step 1:Open Settings and tap on your account name.

Step 2:Scroll down and tap on Sign out.

Step 3:Tap on Sign out again.

Wait for your device to log you out. Then, enter your Samsung ID and password to log back into your Samsung account. Once done, try charging your phone again. If the moisture detected notification doesn’t go away, continue with the following method.

7. Check for Software Updates

If you have been seeing the moisture detected error after the last software update or after updating your Samsung device to the latest UI version, there’s a good chance an update with the necessary bug fixes is waiting for you. Follow the below steps todownload and install the software updateon your Samsung Galaxy device.

Step 1:Open Settings and tap on Software update.

Step 2:Tap on Download and install.

When prompted, download the update on your device. Wait for it to finish installing. Then, once your device restarts, check and see if the issue has been fixed.

8. Force Stop Android System

If you still get the moisture detected error, consider restarting Android system services on your device. Doing this will force all services and components of the Android system to close. Then, once your device restarts, they will all restart as well, fixing any recurring issues, like the moisture detected in the charging port error.

However, note that doing this may cause data loss and temporarily make your device unstable. Follow the below steps to give it a try.

Step 1:Open the Settings app. Then, tap on Apps.

Step 2:Here, tap the Filter and sort icon.

Step 3:Enable the Show system apps toggle and tap on OK.

Step 4:Then, scroll down and tap on Android System.

Step 5:Here, tap on Force stop. When prompted, tap on OK.

Step 6:Now, long-press the Power button. Here, tap on Restart.

Wait for your device to finish restarting. Then, connect your device to the charger again and see if the issue has been fixed.

9. Use a Wireless Charger

If your device has wireless charging capabilities, it is advised to use a wireless charger for a while. More so, if your device has recently come in contact with water, dust, or any other debris. This is because constantly connecting the charger to the device’s charging port might damage it, especially if it hasn’t been properly cleaned or dried.

To do this, place your device on thewireless charging padand wait for it to charge. In the meantime, clean or dry your device’s charging port again. Once some time has passed, use the physical charger again.

10. Check Device Warranty

If your device is a recent purchase, there’s a good chance it’s still under brand warranty from Samsung. So, if you have been seeing the moisture detected error, contactSamsung support. Here, check your device’s warranty status and, if available, get your device repaired or replaced via Samsung.

Remove the Moisture Detected Error

Moisture in your device’s charging port can damage it, especially in the long term. However, there can be times when your device gives you a false warning message. So, we hope this article helped you understand and fix the moisture detected in the charging port error on your Samsung Galaxy device.

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Last updated on 14 March, 2024

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