2 Ways to Fix a Frozen Kindle Screen

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Basic Fixes

Fix 1: Delete Corrupted Books

If you have transferred books from third-party sources to your Kindle reader and any of them are corrupted, they may cause issues with your Kindle. However, books purchased from the official Kindle store will not cause such issues since they are optimized for the device.

Step 1: Connectyour Kindle reader with the USB cable to your PC or Mac. Open theKindlefolder on your PC.

Step 2:Tap onDocuments.

Step 3:This will display all your third-party books. Trydeleting the onesyou recently added, which may be responsible for your frozen Kindle screen.

If you have trouble connecting your Kindle reader, readhow to fix Kindle not showing up on Windows 11.

Also Read:How to fix a Kindle that won’t turn on

Fix 2: Contact Amazon Customer Support

Amazon’s support team will certainly help you with the issue. For example, there is a high chance that a few hardware components have deteriorated and reached their end of life. You can check our guide toget in touch with Amazon Support. Ensure you reach out using the Amazon account from which you ordered the tablet.

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Last updated on 09 August, 2024

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