2 Ways to Fix Facebook Messenger Won’t Let Me Log In on Android and iPhone

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Clear Messenger App Cache (Android)

An outdated or corrupt cache data can disrupt an app’s performance on your Android and create problems. Clearing the existing app cache is an effective way to deal with such issues. Toclear the Messenger app cacheon your Android, use these steps.

Step 1:Long-press the Messenger app icon and tap theinfo iconfrom the menu that appears.

Step 2:Go toStorageand tap theClear cacheoption at the bottom.

Fix 2: Log Out of All Sessions and Change Your Password

Still no luck? It’s time youlog out of all Messengersessions and reset your account password. You’ll need to switch to your computer and sign in to your Facebook account.

Once you’ve done that, use the following steps to log out of all active sessions and reset your password.

Step 1:Click on yourprofile iconin the top right corner and selectSettings & privacy.

Step 2:SelectSettings.

Step 3:SelectSecurity and loginfrom the left sidebar. Then, click theSee morebutton under theWhere you’re logged insection.

Step 4:Click onLog out of all sessions.

Step 5:SelectLog outto confirm. After that, Facebook will log you out of all your devices except the current one.

Step 6:Under the Login section, click theEditbutton next to Change password.

Step 7:Set up a new password for your account and click theSave changesbutton.

After resetting your password, try to sign in to the Messenger app on your Android or iPhone one more time.

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Last updated on 26 July, 2024

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