2 Ways to Fix Zoom Stuck on Connecting

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Basic Fixes:

Fix 1: Run the Network and Internet Troubleshooter

Windows comes with a built-in Network and internet troubleshooter. It can detect internet errors that may cause the Zoom problem. You may run this tool following the steps below.

Step 1:PressWindows+Rto open the Run dialog.

Step 2:Typecmdand hitCtrl+Shift+Enterto open an elevated Command Prompt.

Step 3:Type the command below and hitEnter.

Step 4:Click theNextbutton and follow the wizard to complete the process.

Fix 2: Clear Temporary Cache

Over time, Windows collects a temporary cache in the background to speed up the frequent tasks on the computer. These cache files can corrupt and interfere with other apps like Zoom. You must remove temporary internet and unnecessary cache files from the system. To do that, follow the steps below.

Step 1:Press theWindows key, searchDisk Cleanup, and open the app.

Step 2:SelectC: drivefrom the list and hitEnter.

Step 3:Check the boxes forTemporary Internet filesandcache filesfrom the list, click onClean up system filesat the bottom, and hitOK.

Reboot the computer and try using Zoom again.

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Last updated on 18 July, 2024

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