3 Fixes for OneDrive Error 0x80070185 “Cloud Operation Was Unsuccessful”

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Try These Things First

Unlinking and relinking OneDrive is similar to logging out and logging back in. This will remove all your account-related information and pause all sync activity. It will be resumed once OneDrive is relinked with your Microsoft account. Here’s how to do it.

Step 1:Click theOneDrive iconin the taskbar, select thegear icon, and chooseSettings.

Step 2:SelectAccountfrom the left sidebar and clickUnlink this PCon the right.

Step 3:ClickUnlinkaccount.

Step 4:Restart theOneDrive app.

Step 5:Once OneDrive opens again,log inwith your account.

Fix 2: Make OneDrive Files Available Offline

If you have trouble accessing specific files, you can make them available offline using the Windows Files Explorer. Then, delete the file from the folder again, leaving only the file shortcut. This will make the file available online on OneDrive. Follow the below steps to do it.

Step 1:Open theOneDrive folderin Files Explorer.

Step 2:Right-click therelevant fileand chooseAlways keep on this device.

Step 3:Right-click on thefileagain and click onFree up space, once available.

Now, double-click on the file shortcut to try and open the file on your Windows 11 device. You can also repeat these steps for any other OneDrive files.

Fix 3: Reset OneDrive

Your device stores cache for some apps, like OneDrive, to help them load faster. However, if this cache is ever corrupted or otherwise compromised, it can cause OneDrive to display the error 0x80070185. To fix this, reset OneDrive on Windows 11. Here’s how.

Step 1:Press theWindows + R keysto open the Run dialog box, enter the following command, and hitEnter.

Once the command is executed, use the taskbar to reopen OneDrive, and you’ll see that you’re no longer facing the issue.

FAQs

Open OneDrive from the Windows taskbar. Then, click on the cogwheel icon > Settings. Now, check thetotal storage space on OneDrive. Ensure your OneDrive has storage, or it might interfere with regular app functions.

On your Windows 11 device, use the Windows + I key to open the Settings menu. Here, go to Apps and click on Startup. Now, scroll to Microsoft OneDrive and turn on the toggle. This will ensureOneDrive opens upon startup on Windows 11.

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Last updated on 16 July, 2024

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