3 Fixes for PlayStation 5 Captures Not Uploading to the PS App
Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.
Why Your PlayStation 5 Captures Won’t Show Up in the PS App?
While the PSapp on your Androidor iPhone allows you to access your PS5 game captures, you should be aware of some limitations.
Fix 1: Ensure the Auto Upload Option Is Enabled
Before trying anything else, ensure you’ve enabled auto-uploads for game captures on your PS5. Otherwise, your game captures won’t appear on the PS app on your Android or iPhone.
Step 1:On your PS5, click thesettings iconat the top right corner.
Step 2:Select theCaptures and Broadcastsoption.
Step 3:In theCapturestab, turn on the toggle forAuto-Upload.
Try capturing a screenshot or creating a screen recording and see if it appears in the PS5 app.
Fix 2: Enable Console Sharing and Offline Play
Several users on aReddit threadhave reported that enabling the Console Sharing and Offline Play feature got their PS5 game captures to upload almost instantly. You can also give it a go.
Step 1:On your PS5, open theSettingsmenu and head toUsers and Accounts.
Step 3:Navigate toOther>Console Sharing and Offline Play.
Step 4:Select theEnableoption.
Uninstall andreinstall the PS app on your phoneafter this, and see if the issue persists.
Fix 3: Check the Internet Connection on the Console
If the internet connection on your PS5 is slow or unreliable, it may keep showing the “Can’t Upload” error. To avoid this, test your connection by running an internet speed test on your PS5.
Step 1:Open the PS5Settingsmenu and head to theNetworkoption.
Step 3:In theConnection Statustab, chooseTest Internet Connection.
Wait for PS5 to return the internet test results. If there is a problem with your network connection, switch to a different connection and try again.
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Last updated on 27 August, 2024
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