3 Fixes for “Something Went Wrong” Error in Gmail

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Disable Extensions

A faulty third-party extension could prevent websites like Gmail from loading or working correctly. So, you may get errors while creating a new Gmail account or signing into an existing one. To check, disable all browser extensions and use Gmail.

Typechrome://extensions(Google Chrome) oredge://extensions(Microsoft Edge) in the address bar at the top and pressEnter. Turn off the toggles for all extensions.

Restart your browser after disabling extensions, and try loading Gmail again. If it loads and works as expected, re-enable your extensions one at a time until the error appears again. After identifying the problematic extension, consider removing it for good.

Fix 2: Enable Automatic Date and Time

Having yourcomputer set to an incorrect date or timecan prevent Gmail from communicating with its servers and result in such errors. This is because Gmail uses timestamps to validate requests and ensure that it sends and receives emails at the correct time.

To avoid discrepancies, enable the automatic date and time feature on your computer.

Enable Automatic Date and Time on Windows

Step 1:Press theWindows key + Ikeyboard shortcut to open the Settings app. Switch to theTime & languagetab > click onDate & time.

Step 2:Enable the toggle forSet time automatically.

Enable Automatic Date and Time on Mac

Step 1:Click thetime indicatorat the top right of the menu bar and selectOpen Date & Time Preferences.

Step 2:Under Date & Time, check the box forSet date and time automaticallyand use thedrop-down menuto select the preferred time server.

Fix 3: Clear Browser Cache and Data

If you still can’t sign in to Gmail or experience errors while sending or receiving emails, the existing browser cache and cookies may have become corrupted. In that case, removing the problematic data will fix the issue.

To clear the browser cache in Chrome or Edge, press theCtrl + Shift + Deletekeyboard shortcut on your keyboard. Click the drop-down menu to selectAll time> check the boxes forCookies and other site dataandCached images and files> click theClear databutton.

Similarly, you can clear cache and cookies data in Safari, Firefox, and other web browsers. Following that, Gmail will work fine.

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Last updated on 30 July, 2024

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