3 Fixes for WhatsApp Video Call Not Working on iPhone and Android
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Basic Fixes:
Fix 1: Disable Low Data Usage for WhatsApp Calls
WhatsApp allows you to lower your data usage. While this can be helpful if you’re on a limited data plan, it can throttle video calls and cause them not to work. In this case, you can disable low data usage for WhatsApp on your Android and iOS devices. Here’s how.
On Android
Step 1:Tap on thethree-dot iconat the top-right corner. Then, tap onSettings.
Step 2:Here, tap onStorage and data> turn off the toggle forUse less data for calls.
On iPhone
Step 1:At the bottom-right corner, tap onSettings>Storage and Data.
Step 2:Here, turn off the toggle forUse Less Data for Calls.
Fix 2: Turn off Battery Saving Mode
Battery savers can help conserve your phone’s battery life, especially if the battery is currently low. However, this can stop WhatsApp from making video calls to save battery. So, if your phone has been sufficiently charged, disable the relevant battery-saving modes. Here’s how to do it.
On iPhone
Step 1:OpenSettingsand tap onBattery.
Step 2:Here, turn off theLow Power Modetoggle.
On Android
Step 1:Pull down from the top of the screen twice to open the fullQuick Settings menu.
Step 2:Here, tap onBattery saving.
Fix 3: Allow Background App Refresh on iPhone
Background app refresh in iPhone allows WhatsApp to refresh app data in the background. This can help video calls ring even when you don’t use WhatsApp. Here’s how to enable it on your iPhone.
Step 1:OpenSettingsand tap onGeneral.Here, tap onBackground App Refresh.
Step 2:Scroll down and turn on the toggle forWhatsApp.
Now, try making a video call or ask someone to call you via video call on WhatsApp to see if the issue has been resolved.
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Last updated on 06 May, 2024
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