3 Ways to Fix Error NW-2-5 on Netflix

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What Does Netflix Error NW-2-5 Mean?

It indicates that an existing network issue stopped your device from accessing Netflix. This can happen due to one of the following reasons:

Common Fixes

Fix 1: Tweak DNS Configuration

Incorrect device DNS settings may cause a network issue, resulting in the Netflix NW-2-5 error. To resolve the issue, set the DNS configuration manually topublic DNS servers(e.g. Google, Cloudflare). Let’s configure it on a TV for demonstration.

Step 1:Tap theGear iconat the top right to open the Android TV Settings.

Step 2:SelectNetwork & internetand scroll down to configureIP settings.

Step 3:Switch IP settings toStaticand type8.8.8.8or8.8.4.4for Google DNS. Alternatively, you can set the Cloudflare DNS by entering1.1.1.1or1.0.0.1. Reopen the Netflix app.

Fix 2: Verify Your Network Can Play Netflix

Streaming Netflix on a public network like metro stations, cafes, etc., often results in the NW-2-5 error as their network has data usage restrictions.

Switch to a private network or contact the network administrator to resume watching your favorite Netflix show.

Fix 3: Boost Your Wi-Fi Signal

Lastly, you can follow the tips below to boost your Wi-Fi signal and remove network issues that cause the NW-2-5 error on Netflix.

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Last updated on 09 July, 2024

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