3 Ways to Fix GIFs Not Working on Instagram
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Basic Fixes:
Fix 1: Switch Between Professional or Business Account
Sometimes, Instagram rolls out new features targeting a specific type of account. This means you might get some features in your personal account and some in your professional or business account. So, you canswitch between Instagram businessor professional account to get them. Here’s how.
Note:If you have a private account, you must turn it into a Public account to make it a professional or business account.
Step 1:OpenInstagram→profile picture→hamburger menuat the top right →Settings and privacy.
Step 2:SelectAccount type and tools. Tap onSwitch to professional accountto convert your existing account.
Tip:You can also selectAdd new professional accountto add a new professional account.
Step 3:Tap onContinueand choose the preferredaccount type. Tap onDone.
Step 4:TapOKto confirm. Choose the relevantcategoryand tapNext. Lastly, tapOKto finish.
Now, try using GIFs to see if the issue has been resolved. You can also check our guide to learn thedifference between professional and personal accounts on Instagram.
Fix 2: Log Out and Log in to Instagram
Sometimes, new features might only appear in your profile if you log out and back in. Doing this will also help refresh your account information. Here’s how to log out of Instagram.
Step 1:OpenInstagram→profile picture→hamburger menu→Settings and privacy.
Step 2:Tap onLog outandconfirmthe same.
Once you log out, log back into your account by tapping log in next to your username. You can also log in to a different device or browser and check if the issue persists.
Also Read:How to find your Instagram password on any device
Fix 3: Uninstall and Reinstall Instagram
Some files might prevent GIFs from working on Instagram. Uninstalling Instagram can fix this. Follow these steps to uninstall the app on Android and iPhone.
On Android
Step 1:Open thePlay Store, searchInstagram, and open theapppage.
Step 2:TapUninstallandconfirmthe same.
Step 3:Now, tapInstallto reinstall the Instagram app, sign in using your account credentials, and check again.
On iPhone
Step 1:Long-press theInstagramapp and tap onDelete App.
Step 2:Here, tap onDeleteto confirm.
Step 3:Once done, reinstall the Instagram app on your iPhone and sign in again. Then, try sending a GIF on the Instagram app to see if the issue has been fixed.
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Last updated on 27 June, 2024
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