3 Ways to Fix Google Drive Not Downloading Files on Android and iPhone

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Allow Google Drive to Run in the Background (Android)

You might run into problems while downloading large files from Google Drive if you have restricted the app from running in the background on your Android. Here’s how to change that.

Step 1:Long-press on theGoogle Drive app iconand tap theinfo iconfrom the menu.

Step 2:Tap onBattery> selectUnrestrictedfrom the following menu.

Step 3:Return to the app info page and tap onMobile data. Enable the toggles forAllow background data usageandAllow data usage while Data saver is on.

Fix 2: Enable Background App Refresh (iPhone)

Disabling Background App Refresh for the Google Drive app on your iPhone can prevent it fromsyncing your dataor downloading files in the background. To avoid this, open theSettingsapp and scroll down to tap onDrive. Then, enable the toggle forBackground App Refresh.

Fix 3: Clear App Cache (Android)

As you continue to use the Google Drive app, temporary files are accumulated to improve your experience. However, these cache files can become corrupted over time, causing the Google Drive app to misbehave on your phone. Clearing the Google Drive app cache should help restore normalcy.

Step 1:Long-press on theGoogle Drive app icon> tap theinfo iconfrom the menu.

Step 2:Go toStorage> tapClear cacheat the bottom.

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Last updated on 12 August, 2024

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