3 Ways to Fix iPhone or iPad Not Connecting to Windows PC

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Basic Fixes

Fix 1: Update Device Drivers Manually

Your Windows PC may struggle to identify the connected iPhone or iPad if it has obsolete drivers. Head to theDevice Manager appto update them manually.

Step 1:Press the Windows key, searchDevice Manager, and click to open it.

Step 2:ExpandPortable Devices, right-click your iPhone or iPad, and selectUpdate driver.

Step 3:ClickSearch automatically for driverson the next page to update them online.

Fix 2: Use the Apple Devices App

Apple has officially discontinued iTunes on Windows, replacing it with Music, TV, and Devices apps. If your iPhone or iPad isn’t connecting to your Windows PC, installing the Apple Devices app should resolve the issue.

Step 1:Open the Microsoft Store, search and open theApple Devices apppage, and clickInstall.

Step 2:Launch the app and selectAgree.

Step 3:Connect the iPhone/iPad to your Windows PC and wait a few seconds to let the Apple Devices app detect it automatically. Once identified, you can view relevant information from the left sidebar.

Fix 3: Repair or Reset the Apple Devices App

If you’re facing issues with the Apple Devices app and it fails to recognize your iPhone or iPad, repairing or resetting the app should restore normalcy.

Step 1:Press the Windows key, searchApple Devices, and right-click it to open itsApp settings.

Step 2:Scroll down and clickRepair. If the issue persists, selectResetto restore the app to its factory defaults.

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Last updated on 12 August, 2024

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