3 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Basic Fixes

Fix 1: Disable Outlook Add-Ins

Similar to its desktop version, the Outlook app on your phone supports third-party add-ins. Although these add-ins bring extra features, they can occasionally disrupt the app’s functionality and cause problems. You can disable your Outlook add-ins temporarily to see if that solves the problem.

Step 1:Open the Outlook app, tap theprofile iconat the top-left corner, and then tap thegear iconat the bottom-left corner.

Step 2:Scroll down to tap onAdd-ins. To disable your add-ins, tap the checkmarks next to them.

Fix 2: Reset Account Settings in Outlook

Issues with your account settings in Outlook can also result in youremails getting stuck in the outboxand not being sent. You can reset your account settings to see if that gets Outlook sending emails.

Step 1:Open the Outlook app settings and select the problematic email account from the list.

Step 2:Tap onReset Accountand hitOKto proceed.

Fix 3: Clear App Cache (Android)

This is a rudimentary tip that can helpfix issues with apps like Outlook. Clearing the cache will delete any temporary files associated with the Outlook app that may prevent it from sending your emails.

Step 1:Long-press on theOutlook app iconand tap theinfo iconfrom the resulting menu.

Step 2:Go toStorageand tap theClear cacheoption at the bottom.

Was this helpful?

Last updated on 08 May, 2024

Leave a ReplyCancel reply

Your email address will not be published.Required fields are marked*

Name*

Email*

Comment*

Δ

The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.

More in Internet and Social

Why Do My Telegram Messages Keep Disappearing?

How to Add or Remove Strikethrough Text in Google Docs

JOIN THE NEWSLETTER

Get Guiding Tech articles delivered to your inbox.

© 2024 Guiding Tech Media. All Rights Reserved.