3 Ways to Fix Mouse and Keyboard Not Working in Windows

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Basic Fixes

Method 1. Disable USB Selective Suspend Setting

In layman’s terms, the USB Selective Suspend settings suspend USB connections (or put them in a low-power state) to save power on battery devices (laptops). This can prevent you from using mouse and keyboard on your Windows PCs:

Step 1.Open theControl Panelby searching for it in the Windows Start menu.

Step 2.In the Control Panel, change theView by to Large iconsand then openPower options.

Step 3.Now click onChange Plan Settingson your current power plan.

Step 4.After this, clickChange Advanced Power settings.In the next window, scroll down to find and expand theUSB Settingsoption.

Step 5.Now, you will see theUSB Selective Suspend Settings. Expand it and disable it for both theOn Battery and Plugged-instates.

Step 6.ClickApplyand then ClickOKto save the settings.

Method 2 Reset BIOS or UEFI

The BIOS or UEFI firmware settings are responsible for identifying and connecting to USB devices and other devices, which are crucial for your PC’s functioning during boot. If the BIOS or UEFI settings are misconfigured, you will encounter issues.

Step 1.To reset BIOS or UEFI settings, restart your PC and press theF8, F12, or ESCkey repeatedly to enter the BIOS (the key to enter BIOS can be different for your device’s manufacturer)

Step 2.Once you are in the BIOS, press theF9key to reset the BIOS. ClickYeson the prompt to finally reset the settings.

Please note that the BIOS interface is different for different motherboard and PC manufacturers, so the position of the respective settings can vary. However, in most cases, you should look for the Reset BIOS, Load Setup Defaults, or Load Defaults settings in the BIOS to reset it. Also, note that resetting BIOS will reset the boot sequence and all the other settings.

Method 3. Change Motherboard Battery

Sometimes, the issue might be as simple as a discharged motherboard battery. This battery powers the CMOS, which stores your BIOS settings. A low battery can cause many issues, including problems with the mouse and keyboard.

Step 1.Turn off your PC and unplug the power cord. This will ensure that no electricity flows through the system.

Step 2.Open your PC’s side panel. Depending on your case, you may need a screwdriver for this. Locate the motherboard battery. It’s a small, coin-shaped battery (usually a CR2032).

Step 3.Carefully remove the battery from its socket. You might need to pry it with your fingernail or a non-metallic tool gently.

Step 4.Wait for a couple of minutes. This allows the CMOS to discharge completely, clearing any potentially corrupted settings.

Step 5.Insert a new CR2032 battery (or reinsert the old one if you think it still has charge) into the socket, ensuring the positive (+) side faces up.

Step 6.Close the side panel of your PC, plug in the power cord, and start the computer.

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Last updated on 30 August, 2024

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