3 Ways to Fix Netflix Keeps Freezing on Your Phone

Ankita enjoys exploring and writing about technology. Starting as a script and copywriter, her keen interest in the digital world pulled her towards technology. With GT, she has found her calling in writing about and simplifying the world of tech for others. On any given day, you can catch her chained to her laptop, meeting deadlines, writing scripts, and watching shows (any language!).

Basic Fixes:

Fix 1: Clear Cache for Netflix

The cache for any app, including the Netflix app, can help load it faster. However, if this cache gets corrupted or too big, it can interfere with regular app functions, causing the Netflix app to freeze mid-playback. To fix this, clear the cache for the Netflix app on your Android device using the below steps.

Tip:Since there are no options for clearing the cache on iPhone, consideroffloading the Netflix app.

Step 1:OpenSettingsand tap onApps. Scroll down and tap onNetflix.

Step 2:Tap onStorageand tap onClear cache.

Fix 2: Turn off Low Power Mode on iPhone

Low Power Mode on your iPhone helps save battery. However, this is done at the cost of restricting other app functions. So, if the Netflix app suddenly stops responding, check and ensure Low Power Mode is disabled. Here’s how to do it.

Step 1:OpenSettingsand tap onBattery. Ensure theLow Power Modetoggle is turned off.

Fix 3: Unrestrict Netflix on Android

For Android users, app functions can get restricted if the app profile is set to anything other than unrestricted. This can also cause the Netflix Android app to freeze or not work properly. To fix this, change the Netflix app’s profile to unrestricted on your Android device. Here’s how.

Step 1:OpenSettingsand tap onApps. Here, tap onNetflix.

Step 2:Tap onBatteryand selectUnrestricted.

This will ensure Netflix has unrestricted access. Now, restart the Netflix app and try playing something again to see if the issue has been fixed.

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Last updated on 08 July, 2024

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