3 Ways to Fix Prime Video Picture-in-Picture Not Working on Android and iPhone
Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.
Supreeth is passionate about technology and dedicates himself to helping people figure it out. An engineer by education, his understanding of the inner workings of all types of gadgets and devices ensures he provides top-notch guidance, tips, and recommendations to his readers. When away from the desk, you will find him traveling, playing FIFA, or hunting for a good movie.
Basic Fixes
Fix 1: Enable Picture-in-Picture in Settings
Prime Video can’t play the picture-in-picture video if the feature is disabled in Settings.
On Android
Step 1:Open theSettingsapp, go toSpecial App access, and selectPicture-in-picture.If you don’t find the option, use the search bar in Settings to locate it.
Step 2:SelectPrime Videofrom the list and turn on the toggle forAllow Picture-in-Picture.
On iPhone
Open theSettingsapp > go toGeneral>Picture in Picture> enable the toggle forStart PiP Automatically.
Also Read:How to fix Picture-in-Picture not working on iPhone
Fix 2: Clear Prime Video Cache
You can clean up the junk within an application by clearing the cache. Once there is a lot of accumulated cache, it might lead to a few junk files that execute bugs, which might be responsible for the problem.
On Android
Step 1:Long-press on thePrime Video app iconand select theApp infobutton. Now, tap onClear data.
Step 2:SelectClear cacheand tap onOKto confirm.
On iPhone
Offloading an applicationon your iPhone removes temporary data, including cache and junk files. However, it maintains all the other essential data, such as your sign-in information, in-app downloads and purchases, etc.
Step 1:On your iPhone, go toSettings>General> tap oniPhone Storage
Step 2:Scroll down and selectPrime Video> tap onOffload App. Tap on theOffload Apponce again to confirm.
Step 3:Now, tap onReinstall App.
Fix 3: Disable Battery Restrictions for Prime Video
Battery saver and restrictions to the Prime Video app may prevent it from showing you picture-in-picture video.
On Android
Tap and hold thePrime Videoapp and selectApp info.Tap onBattery saverand ensure no restrictions are in place.
On iPhone
While there’s no option to enable a battery saver for a particular app, ensure you’ve disabled Low Power Mode on your iPhone. Go toSettings>Battery> disableLow Power Mode.
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Last updated on 15 May, 2024
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