3 Ways to Fix TikTok App Not Loading on Your Phone

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Basic Fixes

Fix 1: Enable Background Data for TikTok

The TikTok app may fail to load on your phone if it lacks the necessary background data permission. Head to your device settings to enable it manually.

Android

Step 1:Long-tap the TikTok app icon and select ‘i‘ to open its App info.

Step 2:SelectMobile data and Wi-Fi, and toggle onUnrestricted data usage.

iOS

Step 1:Open iPhone Settings, scroll down to selectApps, and tapTikTok.

Step 2:Turn onBackground App Refreshto enable it.

Fix 2: Clear the TikTok Cache

A corrupt app cache may malfunction the TikTok app creating issues inopeningor loading its content on your phone. Clear it manually from TikTok app settings to restore normalcy.

Step 1:Open TikTok, tap theProfiletab at the bottom right, and select theHamburger menu.

Step 2:TapClear cacheto remove the TikTok app cache.

Tip:On Android, you can manually clear the TikTok app cache from its App info > Storage and cache > Clear cache.

Fix 3: Disable Data Saver or Low Data Mode

An active Data Saver (Android) or Low Data Mode (iOS) restricts internet connectivity tolimit data usage, hampering your TikTok experience. Disable it and reopen TikTok to resume watching videos seamlessly.

Android

Step 1:Open Android settings, selectNetwork & internet, and tapData Saver.

Step 2:Toggle offData Saverto disable it.

iOS

Step 1:SelectWi-Fiunder iPhone Settings, tap your network name, and toggle off theLow Data Mode.

Step 2:If you’re using cellular data, selectMobile Serviceand tapMobile Data Options. Toggle offLow Data Modeto disable it.

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Last updated on 02 September, 2024

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