3 Ways to Fix Unable to Capture Screenshots on Android

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Why Certain Apps Don’t Allow You to Take Screenshots on Android

Some Android apps may prevent you from taking screenshots for security reasons. Financial apps (banking or payment apps, for example) may prohibit you from taking screenshots to protect your data. Similarly, popular browsers such as Chrome prevent you from taking screenshots in incognito mode. Furthermore, popular streaming services like Netflix, Prime Video, and others disable screenshot functionality to prevent misuse of digital content. As a result, screenshots captured in those apps appear blank.

Try Basic Fixes

Fix 1: Check Storage Space

Is your Android phone low on storage space? If so, you may see the “Can’t take screenshot due to limited storage space” message on your screen.

To check your phone’s storage space, open theSettingsmenu and navigate toDevice care. Then, tap onStorageto view a complete breakdown of your phone’s storage space.

Delete a few unnecessary apps or move some of your media files to the cloud to quicklyfree up storage space. Following that, you should be able to capture screenshots on your phone.

Fix 2: Enable File Access for Samsung Capture (For Samsung Phones Only)

Samsung Capture is a system app that allows you to capture screenshots and record the screen of your Samsung phone. If you have accidentally disabled file access for this app, you’ll see the “Unable to use Samsung capture” error while taking screenshots. Here’s how to fix it.

Step 1:Open theSettingsapp and scroll down to tap onApps.

Step 2:Tap thethree-dot iconin the top-right corner and selectSpecial access.

Step 3:Tap onAll files accessand enable the switch next toSamsung capture.

After this, you cantake screenshots on your Samsung Galaxy phone.

Fix 3: Try Safe Mode

When you boot your Android phone into Safe Mode, it runs only the necessary apps and services. This allows you to determine if a third-party app is causing the issue.

To boot your phone in Safe Mode, press and hold the power button until the power menu appears. Tap and hold thePower offoption and tap thegreen checkmarkto enter Safe Mode.

Try taking a screenshot after your phone enters Safe Mode. If this method works, there’s a good chance that one of your third-party apps is to blame. Go through your recently installed apps and remove them one by one to resolve the issue.

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Last updated on 01 August, 2024

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