4 Fixes for Android Not Showing Contact Names for Incoming Calls

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Fix 1: Allow the Phone App to Access Your Contacts

Like most apps, the Phoneapp on your Android also requires permissionto access your contact list. If you have previously disallowed this permission to the Phone app, your Android will display numbers instead of contact names during incoming calls.

To allow the Phone app to access your contacts:

Step 1:Long-press on the Phone app icon and tap theinfo iconfrom the resulting menu.

Step 2:On the App info page, selectPermissions.

Step 3:Tap onContactsand selectAllowfrom the following menu.

Fix 2: Enable Contact Sync

Enabling contact permission for the Phone app may not help much if your Android is not syncing any contacts. In that case, you may also havetrouble searching for contacts on your Android phone. To avoid these issues, you should enable contact sync on your Android using these steps:

Step 1:Open theSettingsapp and scroll down to tap onAccounts and backup.

Step 2:Tap onManage accountsand select your Google account from the following menu.

Step 3:Tap onSync accountand enable the toggle next toContacts.

Fix 3: Remove the Problematic Contact and Add It Again

Is your Android phone not showing the contact name for a specific person only? If so, delete the contact from your phone and add it back. Here’s how you can go about it.

Step 1:Open the Contacts app. Locate the problematic contact on the list and tap on it.

Step 2:Tap thethree-dot menu iconat the top-right corner and selectDeletefrom the resulting menu.

Step 3:TapMove to Trashto confirm.

Step 4:Return to the Contacts app, tap theplus iconin the bottom-right corner, and add your contact again. If you are saving a number with a different country code than yours, specify the relevant country code as well.

Fix 4: Clear Phone App Cache

This is a rudimentary fix that can help fix issues with most apps on your Android, including the Phone app. If the issue occurs due to a bad or outdated cache, clearing it should help fix the problem. This won’t affect your call logs or app settings.

Step 1:Long-press on the Phone app icon and tap theinfo iconfrom the resulting menu.

Step 2:Go toStorageand tap theClear cacheoption in the bottom-right corner.

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Last updated on 08 July, 2024

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