4 Fixes for Audio Not Working in Microsoft Teams on Windows 11

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Common Fixes

Fix 1: Switch Audio Output in Teams

If you’re facing audio issues with your current device on Windows, switching the output should resolve the issue of audio not working in Microsoft Teams.

Step 1:Open your active meeting in Teams > clickMore> and pressDevice Settings.

Step 2:Switch the audio output under Audio devices.

Step 3:Additionally, press theWindows + I keyssimultaneously to open the Settings app. ExpandSystemin the left sidebar > clickSound> switch theOutput.

Fix 2: Reset Device Audio Settings

Besides switching audio output, you can reset sound devices and volumes for all apps on Windows to fix existing audio issues with Microsoft Teams.

Tip:If you have Microsoft Teams Premium, you cantest audio in the Teams appby placing a Test Call.

Open Windows Settings (press Windows + I keys) > expandSystemin the left sidebar > clickSound>Volume mixer> pressResetunder the Apps section.

Fix 3: Restart the Windows Audio Service

The Windows Audio service manages all audio devices on your system. Consequently, an issue with it will produce audio problems when using Teams. Restarting the service manually should fix it.

Step 1:SearchServicesin the Windows search menu and click onRun as administrator.

Step 2:LocateWindows Audioin the list and right-click toRestartit. ClickYeswhen prompted.

Fix 4: Update Audio Drivers Manually

An obsolete audio driver is a common culprit behind sound issues with the Microsoft Teams app. Head to the Device Manager app to update it manually.

Step 1:Press the Windows key, searchDevice Manager, and click to open it.

Step 2:ExpandSound, video and game controllers, and right-click your audio device toUpdate driver.

Step 3:ClickSearch automatically for driversto install the best available audio drivers.

Alternative: Use the Teams Web App

If audio issues persist in the Teams app, switch to its web version for an error-free experience.

OpenMicrosoft Teams webin your preferred browser and sign in with your credentials. Click theNew Meetingicon and check the audio.

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Last updated on 16 April, 2024

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