4 Fixes for Google Drive No Connection Error on Android and iPhone

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Enable Mobile Data for the Google Drive App (iPhone)

Your iPhone lets you enable or disable mobile data access for each app separately. If you have inadvertently disabled mobile data access for the Google Drive app, it will display the “No connection” error when youriPhone is not connected to a Wi-Fi network.

To enable mobile data access for the Google Drive app, open theSettingsapp. Scroll down to tap on theDriveapp and enable the toggle next toMobile Data. Return to the Google Drive app and check if the issue is still there.

Fix 2: Turn Off Data Saver Mode

Although enabling data saver mode on your phone can help reduce data usage, it can sometimes prevent your apps from connecting to the internet entirely. You can disable your phone’s data saver mode to see if that solves the problem.

Android

Step 1:Open theSettingsapp and go toConnections > Data usage.

Step 2:Turn off theData Savermode.

iPhone

To disable Low Data Mode on Wi-Fi, launch theSettingsapp and selectWi-Fi. Tap theinfo iconnext to your Wi-Fi network and turn offLow Data Modetoggle.

If you are using Google Drive on cellular data, go toMobile Data > Mobile Data Optionsand disable theLow Data Modetoggle.

Fix 3: Correct the Date and Time on Your Phone

Is yourphone set to an incorrect timeor date? That could prevent apps like Google Drive from exchanging data with the servers and trigger various errors. To fix this, you can enable the automatic date and time feature on your phone.

Android

Step 1:Open theSettingsapp and navigate toGeneral Management.

Step 2:Tap onDate and time. Then, enable the toggle forAutomatic date and time.

iPhone

Step 1:Launch theSettingsapp on your iPhone and navigate toGeneral.

Step 2:Tap onDate & Time. Toggle on the switch next toSet Automatically.

Fix 4: Clear App Cache (Android)

Outdated or overwhelming cache data can affect Google Drive’s performance, leading to the ‘No connection’ error. You can try purging the existing cache data associated with the Google Drive app to see if that helps.

Step 1:Long-press theGoogle Drive app iconand tap theinfo iconfrom the resulting menu.

Step 2:Go toStorageand tap theClear cacheoption.

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Last updated on 19 June, 2024

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