4 Fixes for Microsoft OneDrive Not Signing In on Mac

Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.

Basic Fixes

Fix 1: Clear OneDrive Cached Credentials

You can try deleting the sign in credentials that get stored as cache on your Mac. Once done, you can try signing in again to OneDrive without any previous logins added.

OpenSpotlight Search > Search Keychain > Select Open Keychain Access > Search OneDrive and then delete the passwords.

Fix 2: Check and Change DNS Settings

Most users end up using the DNS server details provided by their ISP since the day internet connection was active at their homes. The chances are that your ISP’s DNS server is experiencing downtime or is too overloaded to process your computer’s queries. That may be causing the OneDrive app’s signing issues. To be on the safe side, you can try changing the DNS server address on your Mac. Refer to our post to learn how to addGoogle DNS to your Mac.

Fix 3: Check Microsoft Account Subscription Status

Every Microsoft app on your Mac can run only if you have an active Microsoft 365 subscription. So we suggest visit theMicrosoft websiteto check whether your subscription is active.

Fix 4: Reset OneDrive App

If you haven’t had any luck with previous solutions, then you can opt to reset theOneDrive app. That’ll sign you out completely and remove some of the data. So make sure you’ve taken a backup of the OneDrive folder before attempting the reset. Follow these steps.

Step 1:OpenFinder > Applications > OneDrive.

Step 2:Right-click and then selectShow Package Contents.

Step 3:Click onResources.

Step 4:SelectResetOneDriveApp.command.

That’ll quickly open Terminal, run the reset command and shut it. Next, open the OneDrive app and try signing in again.

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Last updated on 31 July, 2024

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