4 Fixes for Subtitles Not Working on Crunchyroll

Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.

Basic Fixes

Fix 1: Enable Subtitles

The first thing you need to do is enable subtitles in the Crunchyroll app. Sometimes while watching content in Japanese audio, subtitles have to be enabled manually.

Check on Crunchyroll App

Open theapp>Account> enableShow Closed Captions.

Check on Desktop

Step 1:Open theCrunchyroll Websitein web browser and then sign in to your account.

Step 2:Click on youravatar iconat the top-right corner > selectMy Account.

Step 3:UnderPreferences, scroll down and then look forVideo settings.

Step 4:Click the toggle next toShow Closed Captionsto enable subtitles.

Check on Crunchyroll App on Apple TV

Step 1:Open theCrunchyroll appon your Apple TV or Apple TV 4K.

Step 2:Play an episode and then navigate to theSubtitlesicon on the right side.

Step 3:Check and then enable subtitles.

Fix 2: Set a Default Subtitle Language

Crunchyroll lets you choose a default subtite language. Every time you watch an anime, the default language appears.

Following thesame stepsmentioned above based on your device, you just need to tap onSubtitles/CC Languageto choose your default language.

Fix 3: Clear Browser Cache for Crunchyroll

If still there are no subtitles during content playback in Crunchyroll, you can try clearing its browser cache on your Mac or Windows PC. You can refer to our posts to clear the browser cache for Crunchyroll depending on your web browser.

Clear Cache in Google Chrome

Clear Cache in Safari

OpenSafari>Settings>Websites>Manage Website Data> searchCrunchyroll> click onRemove.

Fix 4: Report to Crunchyroll

Lastly, we recommend reporting the issue to Crunchyroll if it continues on your device. You can visitCrunchyroll websiteand choose the nature of your issue.

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Last updated on 03 September, 2024

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