4 Ways to Fix Apple TV App Not Working on Mac

Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.

Basic Fixes

Fix 1: Check for Billing Information

If you wish to continue using Apple TV+ service, you’ll need to set payment method for the service. That’ll make it easy to subscribe other Apple TV channels like AMC+ from the app. So when your Apple TV app doesn’t work, you need to check for the payment details for the app. This is also applicable to Apple One users. Follow these steps.

Step 1:Open theApp Store > Profile name > Account Settings.

Step 2:On the Account Information page, click onManage Payments. You will see your saved payment information.

Step 3:To change your selected payment method, click onEdit.

It’s possible that your Apple ID wallet is running low balance. You can top it up by clicking the Add Funds button. Or you can try another card after clicking the Add Payment button.

Fix 2: Check if the Device Limit Has Exceeded

You can enjoy a single Apple TV+ subscription on up to six devices simultaneously. So it’s easy to hit the limit if your family members or friends are using yourApple TVat the same time. If it bothers you, you can remove the access of one or more devices from your subscription. Here’s how you can do it.

Step 1:OpenSettings > Click on Apple account name.

Step 2:Scroll down to find the list ofall connected devices.

Step 3:Select thedevicethat you wish to remove from your account.

Step 4:Click on the option ofRemove from account.

Fix 3: Remove Apple TV App PLIST Files

A PLIST file on your Mac contains  the metadata and configuration settings for an app in order to function properly. We suggest deleting the PLIST files for the Apple TV app and then restarting your Mac.

Step 1:Click onGo > Go to Go to Folder.

Step 2:TypeLibrary/Preferencesin the Search bar and then pressReturn.

Step 3:Select theApple TV plist fileand thendrag it to the Bin.

Step 4: Emptythe trash and thenrestartyour Mac.

Fix 4: Reset Apple TV App

If the issue continues to bother you, we suggest resetting Apple TV app settings on your Mac.

Open theTV app > Select TV > Settings > Advanced > Reset Cache and Reset Warnings.

Tip:Learn how toturn off SharePlay on Apple TV.

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Last updated on 31 July, 2024

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