4 Ways to Fix Blank White Screen in Microsoft Teams on Windows 11

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Common Fixes

Fix 1: Clear the Microsoft Teams Cache

Corrupt app cache files are a common reason for theblank white screen errorin Microsoft Teams on Windows 11. Delete them manually and relaunch the Teams app.

Step 1:Close the Microsoft Teams app and press theWindows + R shortcutto open the Run dialog.

Step 2:Copy-paste the following path in the box and pressEnterto open the file directory containing all its cache files.

Step 3:Select all files and folders using theCtrl + A hotkeyand pressDeleteon your keyboard to clear them. Reopen the Microsoft Teams app.

Fix 2: Launch Microsoft Teams With Disabled GPU Acceleration

GPU accelerationin Microsoft Teams aims to enhance the app’s performance but can sometimes create a blank white screen error at launch. To fix it, open the app with disabled GPU acceleration.

Step 1:Open theRun dialogusing the Windows + R shortcut and copy-paste the following command.

Step 2:Replacein the above command with your system’s username and pressEnterto launch Microsoft Teams with disabled GPU acceleration. Your command should look like this:

Fix 3: Manually Update the Edge WebView2 Framework

Another underlying culprit behind the blank white screen error in Microsoft Teams is an outdated Edge WebView2 framework on your Windows 11 system. To fix it, update it manually and reopen the Teams app.

Step 1:Visit theMicrosoft Edge WebView2 page, scroll down to the Evergreen Bootstrapper section, and click onDownload.

Step 2:Right-click on theexecutable installer fileand selectRun as administrator.

Step 3:Follow the on-screen instructions to update the Edge WebView2 framework and relaunch the Microsoft Teams app after completing it.

Fix 4: Repair or Reset the Microsoft Teams App

Lastly, you can repair or reset the Microsoft Teams app using Windows Settings to restore its normal functioning.

Step 1:Press theWindows key> searchMicrosoft Teams> right-click it to open itsApp settings.

Step 2:Scroll down and clickRepair. If the issue persists, selectResetto restore the app to its default settings.

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Last updated on 11 July, 2024

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