4 Ways to Fix Facebook Marketplace Messages Not Showing up in Messenger

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Basic Fixes

Fix 1: Check Messages Through the Product Listing Page

If you can’t find the message of your product’s potential buyer in the Marketplace tab under Messenger, the easiest way to locate it is to go through your product listing page in the Facebook app. Here’s how:

Step 1:Open the Facebook app, selectMarketplace, and tap youraccount profileat the top right corner.

Step 2:SelectYour listingsunder ‘Selling’ and tap your product listing.

Step 3:Scroll down to locateChatsand select your desired conversation to open it.

Fix 2: Check Archived Messages

If you’ve unknowinglyarchived a Marketplace messagein the Messenger app, it won’t show in your Inbox among other messages. Head to the Archive section in the Messenger app to check and restore them.

Step 1:Open the Messenger app, tap theHamburger menuat the top left, and selectArchive.

Step 2:Tap your desired Marketplace conversation to open it. To unarchive it, long-tap a conversation and selectUnarchive.

Fix 3: Clear the Facebook Messenger App Cache (Android)

A corrupt app cache can malfunction the Messenger app on Android, creating issues in loading Marketplace messages. Clear it manually to restore normalcy.

Long-tap the Messenger app icon to openApp info, selectStorage and cache, and tapClear cache. Reopen the Messenger app to locate Marketplace messages.

Fix 4: Offload the Messenger App (iOS)

Unlike Android, iOS doesn’t allow clearing the Facebook Messenger app cache manually. Instead,offload the Messenger appand reinstall it to fix Marketplace messages not showing up in your Inbox.

Step 1:Open iPhone Settings, selectGeneral, and tapiPhone Storage.

Step 2:SelectMessenger, and tapOffload App. Reinstall it from the Apple App Store and check your desired Marketplace messages.

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Last updated on 08 August, 2024

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