4 Ways to Fix Facebook Not Working on Wi-Fi

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Basic Fixes:

Fix 1: Connect to a Faster Wi-Fi Frequency

The modern Wi-Fi router supports two or three bands. So, if your phone is connected to a 2.4GHz Wi-Fi network, you may face issues loading videos and pictures on Facebook. Connect your device to a 5GHz frequency band offering faster internet speeds, and try using Facebook again.

Fix 2: Switch to Cloudflare or Google DNS

Issues with your DNS server can prevent Facebook from working properly when connected to Wi-Fi. When this happens, switch your current DNS server to Cloudflare or Google DNS and try again. Here’s how to do it.

Tip:Check our article to learn more aboutswitching to Google DNS on your Windows or Mac device

On iPhone

Step 1:OpenSettingsand tap onWi-Fi. Here, tap thei iconnext to your Wi-Fi.

Step 2:Tap onConfigure DNS. From the options, selectManual.

Step 3:Then, remove the currentDNS serversand tap onAdd Server.

Now, add8.8.8.8and8.8.4.4for Google DNS or1.1.1.1for Cloudflare in the given field, tap onSaveto save the changes, and close the window.

On Android

Step 1:OpenSettings> tap onConnections> scroll down and tap onMore connection settings.

Step 2:Here, tap onPrivate DNS. From the options, selectPrivate DNS provider hostname.

Step 3:Then, typedns.googleand tap onSave. This should connect your Android phone to Google DNS.

Fix 3: Turn off Low Data Mode on Wi-Fi (iPhone)

If you have enabled Low Data Mode for your home or office Wi-Fi network, it may cause issues when accessing data-heavy apps like Facebook. Open Wi-Fi settings and turn off Low Data Mode for your current Wi-Fi connection. Here’s how.

Step 1:OpenSettingson your iPhone and tap onWi-Fi. Then, tap thei buttonbeside your Wi-Fi network.

Step 2:Turn off the toggle forLow Data Mode.

Fix 4: Reset Wi-Fi and Bluetooth Settings (Android)

If you face Wi-Fi glitches while using Facebook and other installed apps on Android, reset your network connection settings. Note that doing this will only reset the Wi-Fi and Bluetooth settings and will not affect your other device data. Here’s how to do it.

Step 1:OpenSettings> tap onGeneral management>Reset.

Step 2:From the options, tap onReset Wi-Fi and Bluetooth settings. When prompted, tap onReset settingsto confirm.

Once done, set up your Wi-Fi network again and see if this fixes the issue. You can also check our article to know more aboutresettings network settings on Android and iPhone.

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Last updated on 17 May, 2024

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