4 Ways to Fix FaceTime Not Working on iPhone

Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems relating to Android, iOS, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, etc.) and previously worked with GearBest in that capacity.

Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.

Fix 1: Check if Data Usage Is Enabled and Force Restart Your iPhone

Reboot your router if you’re connected to a Wi-Fi network. For cellular data, check that you have an active internet/data plan with your network carrier. Go toSettings>Mobile Dataand check thatFaceTimeis flicked On.

To force restart your iPhone, quickly press Volume Up, Volume Down, and then long-press the Power Button till you see the Apple logo.

Fix 2: Change FaceTime Location

FaceTime might not work on your iPhone if the app’s location is set to the wrong region, particularly in countries where FaceTime is blocked or restricted, such as Oman, UAE, Qatar, etc.

Step 1:Open theSettings appand tap onFaceTime.

Step 2:Tap on yourApple IDand selectChange Location. Select the newRegionof your choice > tap onSave.

Fix 3: Check Date and Time

Many device functionalities and apps (FaceTime and App Store, for example) won’t function correctly if your iPhone’s date and time settings are incorrect. And not just on iPhones, this also applies to FaceTime on Macs and iPads. Check that your device is configured to update date and time information automatically. Go toSettings>General>Date & Timeand ensureSet Automaticallyis toggled on.

Fix 4: Reset Network Settings

Resetting the network settingsresets all network parameters, such as saved Wi-Fi networks, Bluetooth devices, data plans, etc. So, you will have to set them up again manually.

Step 1:Open theSettings appon your iPhone. Navigate toGeneral.

Step 2:Scroll down and tap onTransfer or Reset iPhone>Reset.

Step 3:Now, selectReset Network Settingsagain to confirm.

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Last updated on 24 April, 2024

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