4 Ways to Fix HP Printer Not Working on Windows 11

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Basic Fixes

Fix 1: Use Windows Settings to Troubleshoot the HP Printer

Windows 11 comes with an in-built troubleshooter to fix HP printer issues. Here’s how to access and use it:

Step 1:Press theWindows + I shortcutto open the Settings app, selectBluetooth & devicesfrom the left sidebar, and clickPrinters & scanners.

Step 2:Scroll down and select yourHP printer.

Step 3:ClickRun the troubleshooterand follow the on-screen instructions to fix it.

Fix 2: Fix the HP Printer Using the HP Smart App

If the Windows troubleshooter doesn’t help, use the HP Smart App to diagnose and troubleshoot the HP printer that is not working on Windows 11.

Step 1:Install theHP Smart Appfrom the Microsoft Store and follow its on-screen instructions to set up your printer.

Step 2:Select thehamburger menufrom the top left and clickDiagnose & Fix.

Step 3:ClickStartand wait a few seconds to let the app troubleshoot your HP printer issue.

Fix 3: Update or Reinstall HP Printer Drivers

An obsolete printer driver is a common underlying cause of HP printers not working on Windows 11. Use theDevice Manager appto update or reinstall it.

Step 1:Press the Windows key, searchDevice Manager, and click to open it.

Step 2:ExpandPrinters, select yourHP printer, and right-click toUpdate driver. If it doesn’t resolve the issue, selectUninstall device, andrestart PCto automatically install compatible drivers.

Fix 4: Restart the HP Printer Services

The Print Spooler and Printer Extensions and Notifications services control the functioning of the connected printer on Windows 11. If theystop abruptly, your HP printer might not work. Use the Services app to restart them manually.

Step 1:Press the Windows key, searchServices, and clickRun as administrator.

Step 2:LocatePrint Spooler, right-click theservice, and selectRestart.

Step 3:Finally, right-click thePrinter Extensions and Notificationsservice to restart it.

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Last updated on 12 July, 2024

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