4 Ways to Fix ‘Instagram Says I Have a Message When I Don’t’

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

Paras is a staff writer and a published Author, creating engaging SEO-friendly articles that resonate well with readers. Additionally, he diligently updates existing explainers to keep you in the loop with the latest tips and features, helping you make the most of your devices. Over the past 3 years, Paras has been featured on GadgetsToUse, before finally helping the readers at Guiding Tech Media.

Why Do I Have Unread Message Notifications When There Aren’t Any?

This can happen due to the following reasons:

Common Fixes

Fix 1: Clear Instagram Cache

If the Instagram app cache is corrupt, it can falsely throw the unread message notification. You can manuallyclear the Instagram cacheon your phone to resolve the issue.

On Android– Long-press the Instagram icon > select App info > tapStorage and cache>Clear cache.

On iOS– Since iOS doesn’t offer a way to manually clear the app cache, uninstalling and reinstalling the Instagram app helps fix the problem. Long-press the Instagram icon > selectRemove App> reinstall it from App Store.

Fix 2: Check Messages on Instagram Web

If you don’t spot any new message in the Instagram app, checking its desktop or web version might reveal an unread message or request, creating a recurring unread notification.

Open your account in the Instagram Desktop app or web interface and clickMessagesin the left sidebar. Check for any unread messages or requests.

Fix 3: Sign out and Re-Authenticate Account

Logging out and signing back in is another effective method to remove Instagram ghost message notifications.

Open your Instagram profile > tap thehamburger menuat the top right corner > scroll down and selectLog out. Further, sign into the app with the correct account credentials.

Linking your Instagram account to Facebookis another common culprit behind ghost message notifications in the app. Head to your Instagram account settings to disable it.

Step 1:Open your Instagram profile > tap theHamburger menuin the top right corner > selectAccounts Center.

Step 2:TapAccounts> selectRemovenext to the linked Facebook account. Confirm your action when prompted.

Was this helpful?

Last updated on 22 April, 2024

Leave a ReplyCancel reply

Your email address will not be published.Required fields are marked*

Name*

Email*

Comment*

Δ

The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.

More in Internet and Social

5 Ways to Fix Microsoft Teams Web Not Working

8 Best Dictionary Extensions for Chrome

JOIN THE NEWSLETTER

Get Guiding Tech articles delivered to your inbox.

© 2024 Guiding Tech Media. All Rights Reserved.