4 Ways to Fix Microsoft Edge Can’t Connect Issues

My journey with technology has been one of trial and error, but each challenge has taught me how to solve problems efficiently. Now, I channel that expertise into creating straightforward, practical guides that make even the most intimidating devices accessible to everyone.

When you load up your internet browser – like Microsoft Edge – you expect to be able to type in a site address, hit the “Enter” key, and access whatever websites and services you need. Unfortunately, it doesn’t always work that way.

Edge, like other browsers, may encounter connection issues and give you a “Can’t Connect” error instead of taking you where you want to go. This guide explores some effective ways to fix Microsoft Edge can’t connect issues.

Verify Your Connection, and Restart if Necessary

The first and most straightforward thing to do if Edge can’t connect is to double-check that your internet connection is working. It’s possible that Edge itself doesn’t have any issues, and it’s actually your Wi-Fi causing the problem.

Step 1.Click on the Wi-Fi symbol in the bottom right corner of your screen to verify your connection status. Alternatively, you could try opening a web page in a different browser. If it works, you’ll know the internet is fine and Edge has issues. If not, there’s likely something wrong with your connection.

Step 2.If all seems well, you probably have no internet issues and can move on to another fix. However, if there’s some sort of connection problem, you can try two solutions. First, restart your device. Second, unplug your router for 30 seconds and then plug it back in and reboot. Then, check Edge again.

Update Your Browser

Browsers, just like any other apps, need to be up-to-date to function as they should. Microsoft regularly releases new versions of Edge with bug fixes and other improvements, and if your browser isn’t set to update automatically, you might not have the latest edition.

Step 1.Click the three little dots icon in your Microsoft Edge browser window – you’ll find it in the top-right corner. Then hover over “Help and feedback” and click the “About Microsoft Edge” button that appears in the next menu.

Step 2.On the “About” page, you’ll be able to see if your version of Edge is up-to-date. If it is, it’ll simply say “Microsoft Edge is up to date.” If not, you’ll see a button to download and install the latest updates. Click that and wait for the update to complete.

Clear the Cache

Browsers like Edge store data from your most-visited sites in a storage area called the cache. This helps your browser run faster when accessing your go-to sites. However, cache files may get corrupted or cause interference in how your browser runs, so you may want to manually clear the cache to fix Microsoft Edge can’t connect issues:

Step 1.Click the three little dots in the top-right corner of your Edge browser and then “Settings.”

Step 2.Go to the “Privacy, search, and services” submenu, which you can access via the list on the left. Then find the “Delete browsing data” section and click the “Choose what to clear” button.

Step 3.Choose “All time” as the time range, then make sure the “Cached images and files” box and the “Cookies and other site data” box are both checked. Click the “Clear now” button to erase this data, and then check your browser again.

Repair Microsoft Edge

You can also try repairing Microsoft Edge using Microsoft’s own built-in repair tool. There might be a bit of corruption in the files somewhere that’s causing the problem. Here’s how to do this.

Step 1.Go to the “Settings” menu. You can do that by pressing the “Windows” and “I” keys together, or you can just type “Settings” into your search bar and click on “Best Match.”

Step 2.Access the “Apps” submenu via the left-hand menu. Then click on “Installed apps.”

Step 3.Find Edge in your list of installed apps. You can either scroll through to find it or just type “Edge” into the search bar to access it faster. Click the three dots icon that appears beside it, and then select “Modify.”

Step 4.If prompted for permission, press “Yes.” A new window should then open, inviting you to “Repair” Edge. Click the button to continue and wait for the process to complete.

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Last updated on 23 October, 2024

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