4 Ways to Fix Microsoft Outlook Web Not Working

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Disable Ad Blocker Extensions

Ad blocker extensions can prevent Outlook from loading properly in the browser. Temporarily disable the ad blocker extension to see if this resolves the issue.

Typechrome://extensions(Chrome) oredge://extensions(Edge) in the address bar at the top and pressEnter. Use the toggle to disable the ad blocker extension.

If this method works, pause the ad blocker on Outlook to fix the issue for good.

Fix 2: Reset Site Permissions for Outlook

Some Outlook web features may not work in your browser if you have denied any important site permissions. For example, if you’ve disabled notification permissions for Outlook, you won’t get any alerts for emails or calendar events.

Instead of checking each site permission individually, you can reset site permissions for Outlook and start over. To do so, click thepadlock iconon the left of the URL and clickReset permissions.

Fix 3: Enable JavaScript

JavaScript is responsible for loading many elements of a web page. When it is disabled, some websites may havedifficulties loading visual content. To avoid this, keep JavaScript enabled in your browser.

Enable JavaScript in Chrome

Step 1:In Google Chrome, typechrome://settings/content/javascriptin the address bar at the top and pressEnter.

Step 2:Under Default behavior, select theSites can use Javascriptoption.

Enable JavaScript in Edge

Step 1:In Microsoft Edge, typeedge://settings/content/javascriptin the Address bar at the top and hitEnter.

Step 2:Turn on the toggle forAllowed.

Fix 4: Clear Browsing Cache

Outdated or corrupt browser cache data could preventwebsites like Outlook from loading correctlyat times. In most cases, you can fix such issues by clearing the browser cache.

If you use Chrome or Edge, pressCtrl + Shift + Deleteto open the “Clear browsing data” panel. SelectAll timein the Time Range option. Check the box forCached images and filesand hitClear data.

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Last updated on 29 July, 2024

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