4 Ways to Fix Netflix Not Working on Android TV

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

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Common Fixes

Fix 1: Force Stop Netflix and Reopen

Force closing the Netflix app on Android TV effectively troubleshoots itsexisting issuesand glitches.

Step 1:Open theAppsmenu on your Android TV home screen and use the remote button to long-pressNetflix.

Step 2:TapInfoand selectForce stop. Reopen the Netflix app on your Android TV.

Fix 2: Uninstall Netflix Updates

Netflix may fail to start on Android TV if its recent update didn’t install accurately. Head to the app settings to uninstall the buggy update.

Step 1:Long-press theNetflix app iconand openInfo.

Step 2:SelectUninstall updatesto revert to the stable Netflix app version.

Fix 3: Clear the Netflix App Cache

A corrupt or obsolete app cache is a common culprit behind Netflix not working on Android TV. Clearing it manually should restore normalcy.

Long-press theNetflix app icon, openInfo, and scroll down to selectClear cache.

Fix 4: Disable Test Participation

Netflix constantly improves its app viewing experience by offering a default-enabled test participation feature. However, if the new feature is unstable, the app may crash. Toggle it off to fix the issue.

Step 1:Open Netflix in a browser, select yourprofile iconat the top right, and pickAccount.

Step 2:SelectTest participationunder Settings and toggle it off on the next page.

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Last updated on 21 May, 2024

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