4 Ways to Fix Samsung Messages App Keeps Stopping

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Allow Necessary App Permissions

Samsung Messages requires a few permissions to function properly. If denied, certain features may not work or cause the app to crash abruptly at times.

Here’s how to allowapp permissionsfor the Samsung Messages app.

Step 1:Long-press on theSamsung Messages app iconand tap theinfo iconfrom the resulting menu. Then, go toPermissions.

Step 2:Allowall the required permissions one by one.

Fix 2: Set Samsung Messages as the Default Messaging App

If you haven’t set the Samsung Messages app as the default SMS app on your phone, some of the app features may not work. This can also cause the app to crash. To avoid this, set Samsung Messages as the default messaging app on your phone.

Step 1:OpenSettingson your phone and go toApps > Choose default apps.

Step 2:TapSMS appand selectMessages by Samsungas the default app.

Fix 3: Clear App Cache and Data

Temporary data (also known as cache data) collected by the Samsung Messages app may also interfere with app performance, especially if it is old. You canclear that cache data for the Samsung Messages appto see if that improves the situation.

Step 1:Long-press on theSamsung Messages app iconand tap theinfo iconfrom the resulting menu.

Step 2:Go toStorageand tap theClear cacheoption at the bottom right.

If the issue remains, try clearing the app data instead. This will effectively reset the app to its default settings and fix any issues.

Fix 4: Use Safe Mode

Safe Mode is a useful tool on Android to troubleshoot various issues with your phone. If your issues with the Samsung Messages app are caused by a third-party app, bootingyour phone in Safe Modewill help verify that.

Step 1:Press and hold thePower buttonon your phone until you see the power menu.

Step 2:Long-press on thePower off iconand tap thegreen checkmarkto boot in Safe Mode.

Once you’re in Safe Mode, try using the Samsung Messages app for a few minutes.

If the app works fine, one of the third-party apps running on your phone could be the source of the problem. Apps you’ve installed fairly recently are most likely to have caused the issue. You can try removing those apps one by one to resolve the issue.

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Last updated on 02 September, 2024

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