4 Ways to Fix Snapchat My AI Not Working or Showing on Mobile App

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Why Can’t I Add My AI on Snapchat?

There can be many reasons why you’re unable to find or use Snapchat’s My AI feature. Let us quickly look at some of them.

Now, let us look at all the ways we can fix this issue and more to get Snapchat My AI up and running again.

Basic Fixes:

Fix 1: Search for My AI in Chats

An easy way to find My AI on Snapchat is by using the Chat window. Because My AI works like a normal friend that you can chat with, it is usually available in the chat section. Here’s how to do it.

Step 1:OpenSnapchatand tap on theChat icon. LocateMy AIand tap on it. You can also use thesearch optionto look for it.

Fix 2: Manually Add My AI Using Snapcode

Similar to how you canadd a friend to Snapchat by scanning their Snapcode, you can also add My AI to your Snapchat by scanning the relevant Snapcode. Do this if you still don’t have the Snapchat AI option available or if you’ve accidentally deleted My AI from your Snapchat. Here’s how.

Step 1:OpenSnapchat My AI’s Snapcodeon any browser. Open theSnapchat appand focus the Snapchat camera on theSnapcode.

Step 2:Tap onTap banner to Scan. Tap onOpen Profileto open My AI’s profile and tap theChat icon.

Now, send a message to get the Snapchat My AI in your Snapchat mobile app’s Chat window.

Fix 3: Delete Snapchat My AI History

If there are issues with your previous My AI conversation, it can cause My AI to disappear from the chat window or not work properly. When this happens, you can delete all previous My AI history on Snapchat. Then, try accessing My AI again. Here’s how to do it.

Step 1:OpenSnapchatand tap yourbitmoji icon. Tap thecogwheel icon.

Step 2:Tap onClear My AI dataand tap onConfirm.

Fix 4: Reinstall Snapchat

There can be several reasons why you still don’t have Snapchat AI on your Android or iOS app. However, one way you can solve almost any issue is by uninstalling and reinstalling the app. This way, you will delete all the old app data and replace it with a fresh copy. Follow the below steps to do it.

On Android

Step 1:OpenSettingsand tap onApps. Tap onSnapchat.

Step 2:Tap onUninstalland tap onOKto confirm.

Once done, reinstall the Snapchat app from the Play Store. Then, open Snapchat, complete the setup and see if My AI is available.

On iPhone

Step 1:Long-press theSnapchat appand tap onRemove App. Tap onDelete Appto confirm.

Then, open the App Store andreinstall Snapchat on your iPhone. Once done, set up the app and check to see if you’re able to access My AI in the app.

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Last updated on 31 July, 2024

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