4 Ways to Fix Spotify Canvas Not Working on Android and iPhone

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Enable the Canvas Feature

By default, the Canvas feature is not enabled in the Spotify app. Hence, it’s a good idea to confirm whether the feature is active on your phone.

Open theSpotifyapp > tap thegear-shaped iconat the top right to visit the settings menu > scroll down to enable the toggle forCanvas.

Fix 2: Disable Spotify Offline Mode

Since the Canvas feature requires an active internet connection to download the short looping video clip associated with the song, it’s a good idea to rule out any issues with your network connection. You can stream a video in an app like YouTube or perform a quick internet speed test.

Further, it’s worth noting that the Canvas feature does not work when you use Spotify offline. To disable it, tap thegear-shaped iconat the top right > scroll down to disable the toggle forOffline mode.

Fix 3: Disable Spotify’s Data Saver Mode

Spotify’s data saver mode can be useful when running low on mobile data. However, this feature degrades the music quality and disables artist canvases. If you have previously enabled this feature, use these steps to turn it off:

Step 1:Open theSpotifyapp on your Android or iPhone.

Step 2:Tap thegear-shaped iconat the top right > disable the toggle forSave Data.

Fix 4: Clear the App Cache

As you continue to stream songs and podcasts in the Spotify app, it collects cache data on your phone to reduce loading times and enhance app performance. However, if this data becomes corrupted, it could disrupt Spotify’s functionality and prevent the Canvas feature from working.

Fortunately,Spotify lets you clear the cachewithin its settings menu.

Step 1:Open theSpotifyapp on your phone > tap thegear-shaped iconat the top right.

Step 2:Scroll down to tapClear cache> selectClear cacheagain to confirm.

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Last updated on 09 August, 2024

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