4 Ways to Fix the White Screen Issue on Facebook

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Basic Fixes

Fix 1: Clear the Facebook App Cache and Data (Android)

Corrupt cache and obsolete app data are common reasons behind the white screen issue in the Facebook app on Android. Clear them manually and retry opening the Facebook app.

Step 1:Long-tap the Facebook app icon to openApp infoand selectStorage and cache.

Step 2:TapClear cachefollowed byClear storage.

Fix 2: Offload the Facebook App (iOS)

Unlike Android, you can’t manually clear the Facebook app cache on iOS. Instead,offload the app, and reinstall it to fix its white screen issue.

Step 1:Open iPhone settings, selectGeneral, and tapiPhone Storage.

Step 2:SelectFacebookand tapOffload App. Reinstall it from the App Store and check if the white screen issue is resolved.

Fix 3: Remove Browser Cookies and Cache (Web)

If you’re browsing Facebook on your PC and greeted with itswhite screen of death, removing your browser’s cookies and cache files resolves the problem instantly. Let’s take Google Chrome for instance.

Step 1:Click the verticalthree-dotmenu at the top right of Google Chrome, and selectSettings.

Step 2:SelectPrivacy and securityfrom the left sidebar, and clickDelete browsing data.

Step 3:Mark ‘Cookies and other site data‘, ‘Cached images and files‘, and clickDelete data.

Fix 4: Disable Ad Blockers and Extensions (Web)

Facebook displays ads to generate revenue. Removing them using anAd Blockeror similar browser extension can crash the webpage, causing a white screen issue. Disable these extensions and reload Facebook.

Note:These steps may differ on browsers other than Google Chrome.

Step 1: Click the verticalthree-dotmenu at the top right of Google Chrome, selectExtensions, and openManage Extensions.

Step 2:Toggle offAd Blockerand other unnecessary browser extensions to disable them. Alternatively, clickRemovebelow a browser extension to delete it.

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Last updated on 25 July, 2024

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