5 Fixes for No Sound in WhatsApp Video Calls on iPhone and Android
Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.
Basic Fixes
Fix 1: Check Microphone Permissions
The biggest reason you can’t hear the other person during a WhatsApp video call is that the app doesn’t use the microphone. So, it would help if you started checking and allowing the microphone on your iPhone or Android phone.
On iPhone
Step 1:Open theSettingsapp and tap onWhatsApp.
Step 2:Tap the toggle next toMicrophoneto enable its access.
Now, you must check if Microphone access has been enabled in the Screen Time settings.
Step 3:Go back and tap onScreen Time.
Step 4:Tap onContent and Privacy Restrictions> selectMicrophone.
Step 5: Ensure thatWhatsApphas been allowed Microphone access.
On Android
Step 1:Long-press theWhatsApp app icon> selectApp Info.
Step 2:Tap onPermissions>Microphone.
Step 3:Ensure thatMicrophoneaccess is enabled.
You can also refer to our post ifWhatsApp Microphone still fails to workon your iPhone or Android.
Fix 2: Allow ‘Nearby Device’ Permission for WhatsApp
This is helpful, especially when using Bluetooth earphones to take WhatsApp video calls on your iPhone or Android phone.
On iPhone
OpenSettings>WhatsApp> enableLocal Network.
On Android
Step 1:Long-press theWhatsApp app iconand selectApp Info.
Step 2:Tap onPermissions> selectNearby devices. Then, ensure that youAllow WhatsAppaccess to nearby devices.
Fix 3: Disable Less Data for WhatsApp Calls
WhatsApp video calls require much more bandwidth than audio calls. Disabling the data saver in the app should help.
Step 1:OpenWhatsAppon your iPhone or Android phone.
Step 2:On iPhone, tap theSettingsicon at the bottom-right corner. OnAndroid, tap the three vertical dots at the top-right corner > selectSettings.
Step 3:Tap onStorage and Dataand then disable the toggle forUse Less Data for Calls.
After that, test the changes through a WhatsApp Video Call.
Fix 4: Enable Unrestricted Data Usage (Android)
To continue using Data Saver on your Android phone, we suggest enabling the option of Unrestricted Data Usage for WhatsApp.
Step 1:Long-press theWhatsApp app iconand selectApp Info.
Step 2:Tap onMobile Data and Wi-Fiand enable the toggle forUnrestricted Data Usage.
Fix 5: Reset App Preferences (Android)
Your Android phone gives you the option ofResetting App Preferences. As the name suggests, this will restore all app preferences to default, such as background data restrictions, app notifications, clearing default apps, etc., and will not lead to data loss on your Android phone.
Step 1:OpenSettingson Android and tap on Apps.
Step 2:SelectAll Appsand tap thethree vertical dotsat the top-right corner.
Step 3:Tap onReset App Preferencesand then selectResetagain to confirm.
Step 4:Now, close Settings and open WhatsApp to see if the issue is fixed.
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Last updated on 21 May, 2024
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