5 Fixes for Noise Cancellation Not Working on Samsung Galaxy Buds

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Before You Begin: Download the Companion App for Samsung Galaxy Buds

On Android

Step 1: Download and installtheGalaxy Wearable appfrom the Play Store.

Step 2:After connecting your Galaxy Buds, open the downloadedGalaxy Wearable appand tap onStart.

Step 3:Once you select your earbuds, download apluginfor your buds. Tap on theplug-in.

Step 4:You will be redirected to the Play Store.Installthe plug-in app. Once installed, return to theGalaxy Wearable appand tap onAllowto grant the requested permissions.

Your buds are now successfully registered to the Samsung Wearable app.

On iPhone

Step 1: Download and installtheGalaxy Buds appon your iPhone using the below link.

Note: This app only supports Galaxy Buds+ and Galaxy Buds Live. However, you can still pair and use other earbuds on your iPhone.

Step 2: Connect your Budsto your iPhone and open theGalaxy Buds app. Now, tap on your device.

Step 3:Select thescanned device. You are now all set and have registered the buds onto the app.

Now that we have downloaded the companion app, proceed to the methods that will help us with the problem of ANC not working on Samsung Galaxy Buds.

How to Fix Noise Cancellation Not Working on Samsung Galaxy Buds

Fix 1: Turn on Noise Cancellation

Ensure you have turned on thenoise cancellationfeature for your earphones. To do so, use the built-in tap controls on your earbuds, i.e., touch and hold any earbuds. This toggles on the noise cancellation feature.

Also Read:Best Samsung Galaxy Buds 2 Pro cases and covers

Fix 2: Check the Battery Level

While there is no direct effect between the battery level and the noise cancellation feature, the low battery level might affect the functionality. Therefore, be sure to charge the earbuds to more than 50% at least and check if it is working.

Fix 3: Reconnect Earbuds

When you forget and reconnect your earbuds, they fully disconnect from your device, and the bridge is built again. This way, the bugs causing the noise cancellation issue are cleaned out.

While we have illustrated the steps for iPhone, they remain similar for Android as well.

Step 1:Open theSettingsapp > tap onBluetooth. Tap on the device you want to reconnect.

Step 2:SelectForget This Device. This will now remove the connected device from your phone.

Step 3:Now, pair your device back to your phone. Your phone will automatically search for nearby devices. Tap on thedeviceyou want to connect to.

Fix 4: Check for Firmware Updates

If noise cancellation issues are widespread, Samsung will certainly release an update that contains a fix. Here’s how toupdate your earbudsto the latest version.

Step 1:Open the companion app and tap onEarbuds Software Updateon the homepage.

Step 2:Tap onDownload and Installto check for an update for your earbuds.

Fix 5: Reset Earbuds

Resetting the earbuds will reset all the configurations to their default and original states. This will correct any corrupt value, and there is a chance that it will fix the noise cancellation issues.

Step 1:On the homepage of the Galaxy Buds companion app, tap onGeneral.

Step 2:SelectReset> tap onResetagain to confirm. This will reset your earbuds.

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Last updated on 15 May, 2024

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