5 Fixes for “Not Implemented” Error in Microsoft Outlook for Windows

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Fix 1: Rename the Send/Receive Settings File

Is Outlook only showing the “Not Implemented” error when you click the “Send/Receive” tab? This could happen if the file containing Outlook’s send and receive settings has become corrupted. In that case, you will need to rename Outlook’s SRS file on your Windows computer, which will force Outlook to recreate the file and solve the problem.

Step 1:Press theWindows key + Rto open the Run dialog box. Type%appdata%\Microsoft\Outlookin the box and press Enter.

Step 2:In the File Explorer window, select theOutlook.srsfile and rename it toOutlook.old.srsor something similar.

After completing the above steps, restart Outlook and try accessing the “Send/Recieve” tab.

Fix 2: Run Outlook in Safe Mode

A flawed or poorly optimized add-in may interfere with Outlook and trigger the “Not Implemented” error. If that’s the case, opening Outlook in safe mode will help you verify that.

Press and hold theCTRLkey on your keyboard and double-click the Outlook shortcut. ClickYeswhen the confirmation prompt appears.

Try using Outlook in safe mode for some time. If you don’t get any errors, you can consider disabling all the add-ins and re-enabling them one at a time. Doing so should help you identify theproblematic add-intriggering the error.

Step 1:In the Outlook app, click theFilemenu at the top.

Step 2:SelectOptionsfrom the left pane.

Step 3:In theAdd-instab, use the drop-down menu next to Manage to selectCOM Add-ins. Then, click theGobutton next to it.

Step 4:Uncheck the boxes to disable add-ins and clickOK.

Restart the Outlook app and enable your add-ins one at a time until the error reappears. Once you find the problematic add-in, consider removing it.

Fix 3: Scan for Corrupted Outlook Files

Another reason why Outlook may prevent you from accessing your mail and display the “Not Implemented” error is if theOutlook data files are damaged. You’ll need to run Outlook’s Inbox Repair Tool to fix them.

Step 1:Press theWindows + Ekeyboard shortcut to open File Explorer and navigate to the following folder.

Step 2:Double-click theSCANPST.EXEfile.

Step 3:ClickStartto initiate the scan.

Step 4:If the tool finds any issues, clickRepair.

Fix 4: Create a New Outlook Profile

If repairing Outlook data files proves ineffective, there may be a problem with your Outlook profile. In that case, your best option is to create and switch to a new profile. Here’s how to do it.

Step 1:Click the search icon on the taskbar, typecontrol panelin the box, and pressEnter.

Step 2:Change the view type toLarge iconsand click onMail (Microsoft Outlook).

Step 3:Click theShow Profilesbutton.

Step 4:Click theAddbutton, enter a name for your new profile, and clickOK.

Step 5:In the Add Account window, enter your account details and hitNext.

Step 6:Select your new profile using the drop-down menu and hitApply.

Fix 5: Run the Office Repair Tool

Microsoft’s Office repair tool can automatically find and fix issues with Office apps like Outlook. So, if nothing works, you can run the Office repair tool to fix Outlook’s “Not Implemented” error.

Step 1:Press theWindows + Rkeyboard shortcut to open the Run dialog box. Typeappwiz.cplin the box and press Enter.

Step 2:Locate and select the Microsoft Office suite. Then, click theChangebutton at the top.

Step 3:Select theOnline Repairoption and clickRepair.

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Last updated on 14 August, 2024

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