5 Fixes for WhatsApp Desktop Not Downloading Images

Paurush dabbles around iOS and Mac while his close encounters are with Android and Windows. Before becoming a writer, he produced videos for brands like Mr. Phone and Digit. On weekends, he is a full-time cinephile trying to reduce his never-ending watchlist, often making it longer.

Fix 1: Check Internal Storage

If you can’t download images using WhatsApp Desktop, start by checking your internal storage on Mac or Windows PC.

On Mac

Step 1:OpenSystem Settingson your Mac and click onGeneralfrom the left menu.

Step 2:Click onStorageand check how much space is remaining on your Mac.

You can click the i icon next to what’s occupying maximum storage on your Mac. Then, select the contents of that particular category of data and delete it.

Refer to our post to learn how tocheck storage space on your Windows PC.

Fix 2: Enable Media Auto-Download

WhatsApp lets you download any media file automatically on your Mac and Windows PC. If you are still struggling with the same issue, you can try re-enabling Media Auto-Download.

On Mac

Step 1:OpenWhatsAppon your Mac. Click thearrow iconat the top-left corner and selectSettings.

Step 2:Scroll down and click onMedia Auto-Download. Then, check the box forImages.

Step 3:Go back to your chats and check if the problem is solved.

On Windows

Step 1:OpenWhatsAppand click theSettingsicon at the bottom-left corner.

Step 2:Click onStorageand enable automatic downloads forImages.

Fix 3: Check Media Download Access

On Mac

Step 1:OpenSystem Settingsand click onPrivacy and Securityfrom the left menu.

Step 2:Scroll down on the right side and click onFiles and Folders.

Step 3:Expand the options for WhatsApp. Then, enable the toggle for Downloads folder.

Step 4:Close the window and open WhatsApp to check if the problem is solved.

On Windows

Step 1:OpenSettingsand click onAppsfrom the left menu.

Step 2:Click onInstalled Apps. Then, click thethree dotsnext to WhatsApp and selectAdvanced Options.

Step 3:Scroll down and check which storage drive on your computer has download access.

Fix 4: Run Windows Store App Troubleshooter

Step 1:OpenSettingson your Windows PC and click onTroubleshoot.

Step 2:Click onOther troubleshooters.

Step 3:Scroll down and click onRunnext to Windows Store Apps. Keep following the on-screen instructions to finish the process.

Step 4:After the process is complete, openWhatsAppand check if the problem is solved.

Fix 5: Login to WhatsApp Again

On Mac

OpenWhatsAppon your Mac. Click thedown-arrowicon and then selectLog Out.

On Windows

Step 1:OpenWhatsAppand click onSettingsat the bottom-left corner.

Step 2:Click onProfile> selectLog Out.

Login again to WhatsApp based on your device and check if the problem is solved.

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Last updated on 18 April, 2024

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