5 Fixes When Xbox App Is Not Showing Installed Games on Windows

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Fix 1: Flush DNS and Reset TCP/IP

Several users on the Microsoft forums reportedfixing this specific issue by flushing the DNS cache and resetting the TCP/IP (Transmission Control Protocol/Internet Protocol) stack. You may follow the steps below.

Step 1:Right-click theStarticon and selectTerminal (Admin)from the list.

Step 2:SelectYeswhen the User Account Control (UAC) prompt appears.

Step 3:Run the following commands in the console and pressEnterafter each one:

Step 4:After running the above commands, restart your PC. The Xbox should display the installed games.

Fix 2: Update the Xbox and Gaming Services App

Outdated services are a common cause of the problem, so if you can’t find your installed games in the Xbox app, try updating it along with the Gaming Services app.

Step 1:Click themagnifying lensin the Taskbar, typestore, and click on theMicrosoft Storeapp to open it.

Step 2:Click theLibraryoption at the bottom left corner. Then, click theGet updatesbutton at the top right corner to check if an update is available for the Xbox and Gaming Services app.

After updating both apps, check if the issue persists.

Fix 3: Restart Gaming Services

The Xbox app relies on Gaming Services to install, update, and manage your games on Windows. If Gaming Services encounters any issues, the Xbox app may fail to show the games you have installed on Windows. You can try restarting Gaming Services on your PC to see if that restores normalcy.

Step 1:Press theWindows+Rkeyboard shortcut to open the Run dialog box. Typeservices.mscin the box and pressEnter.

Step 2:In the Services window, scroll down to locateGaming Services. Right-click on it and selectRestart.

After completing the above steps, return to the Xbox app and check if your owned and installed games appear.

Fix 4: Delete Temporary Files

Temporary files on your PC can sometimes disrupt system processes and prevent your apps and programs from loading correctly on Windows. If that’s the case,clearing the temporary filesshould fix the problem.

Step 1:Click theWindows Search iconon the taskbar, typedisk cleanup, and pressEnter.

Step 2:Use thedrop-down menuto select your primary drive and clickOK.

Step 3:UnderFiles to delete, select theTemporary filescheckbox and clickOKto proceed.

Step 4:Click theDelete Filesbutton when the confirmation prompt appears.

Fix 5: Repair or Reset the Xbox App

The built-inapp repair feature in Windowscan come in handy when apps like Xbox misbehave on your PC. Here’s how to use this feature to fix issues with the Xbox app and get it to show installed games on Windows.

Step 1:Press theWindows+Skeyboard shortcut to open the search menu. TypeXboxin the search box, right-click on the first result, and selectAppsettings.

Step 2:Under theResetsection, click theRepairbutton.

After you repair the Xbox app, it should detect and show installed games on Windows. However, if the issue persists, try resetting the app from the same menu. This will allow Windows to delete all the data associated with the app and reinstate it to its default configuration.

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Last updated on 25 April, 2024

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