5 Ways Fix YouTube App Not Working on Wi-Fi Issue
Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.
Ankita enjoys exploring and writing about technology. Starting as a script and copywriter, her keen interest in the digital world pulled her towards technology. With GT, she has found her calling in writing about and simplifying the world of tech for others. On any given day, you can catch her chained to her laptop, meeting deadlines, writing scripts, and watching shows (any language!).
Basic Fixes:
Fix 1: Clear Cache for the YouTube Android App
Android users can clear the cache for most apps using the Settings menu. This will allow you to get rid of any corrupted cache data that might be causing issues for the YouTube Android app. Here’s how to do it.
Tip:iOS users can consideroffloading the YouTube appas there are no options available to clear the cache.
Step 1:OpenSettingsand tap onApps. Scroll through the apps and tap onYouTube.
Step 2:Then, tap onStorage. Tap onClear cache.
Fix 2: Switch to OpenDNS or Google DNS
Issues with your current DNS server can cause disruptions when connecting to the internet. This will also cause issues when using the YouTube app. In this case, you can switch your current DNS server to OpenDNS or Google DNS. Follow the below steps to do it.
On Android
Step 1:Open theSettingsapp and tap onConnections. Scroll down and tap onMore connection settings.
Step 2:Then, tap onPrivate DNS. From the available options, selectPrivate DNS provider hostname.
Step 3:Then, typedns.google. Once done, tap onSave.
On iPhone
Step 1:OpenSettingsand tap onWi-Fi. Here, tap the‘i’icon next to your Wi-Fi.
Step 2:Scroll down and tap onConfigure DNS.
Step 3:From the options, selectManual. Then, remove the currently addedDNS servers. Once done, tap onAdd Server.
You can now add8.8.8.8and8.8.4.4for Google DNS or208.67.222.222and208.67.220.220for OpenDNS in the respective field and tap onSaveto exit the window.
Fix 3: Turn off Wi-Fi Assist on iPhone
Wi-Fi Assist ensures your device stays connected even when there’s an issue with your Wi-Fi. However, this can cause your iPhone to switch to mobile data unprompted. When this happens, you can turn off the Wi-Fi Assist feature on your iPhone. Here’s how.
Open theSettingsapp and tap onMobile Data. Scroll down and turn off theWi-Fi Assisttoggle.
Also Read:How to fix iPhone keeps switching from Wi-Fi to mobile data
Fix 4: Uninstall and Reinstall the YouTube App
Uninstalling can help if the YouTube app has not been working properly for some time and you’re unable to find the cause. And while you can delete the YouTube app on your iPhone, you will need to uninstall the updates for the YouTube Android app as it’s a system app. Here’s how to do it.
Step 1:Long-press on theYouTube appand tap on the‘i’icon.
Step 2:At the top-right corner, tap on thethree-dot icon. Then, tap onUninstall updates. When prompted, tap onOK.
Fix 5: Reset Network Settings
If the issue lies with your device’s network settings, a simple network reset should fix it. Once done, it will delete all previous network information, like Wi-Fi passwords, Bluetooth devices, VPNs, etc., and allow you to start afresh. This will not affect the device data. Here’s how to do it on iPhone.
Note:Check out our explainer to know more about using thereset network settings feature on Android devices.
Step 1:OpenSettingsand tap onGeneral. Scroll down and tap onTransfer or Reset iPhone.
Step 2:Here, tap onReset. Tap onReset Network Settings.
If prompted, enter your device’s password or PIN and follow the on-screen instructions. Once done, set up your WI-Fi and open the YouTube app to see if it is working as expected.
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Last updated on 09 April, 2024
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