5 Ways to Fix “A Firewall May Be Blocking Spotify” Error on Windows
Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.
Fix 1: Allow Spotify Through Windows Defender Firewall
Your first step is to check theWindows Defender Firewall settingsand ensure it isn’t blocking Spotify on your PC. Here’s how to do that.
Step 1:Press theWindows key + Rto open the Run dialog box. Typefirewall.cplin the box and pressEnter.
Step 2:Click theAllow an app or feature through Windows Defender Firewallin the left pane.
Step 3:Click theChange settingsbutton.
Step 4:Scroll down to locateSpotify Musicand tick thePublicandPrivatecheckboxes next to it. Then, clickOK.
Fix 2: Disable Proxy Settings on Spotify
Improper or incorrectly configured proxy settings within the Spotify app can also result in error codes such as auth:3, auth:16, and auth:74. If you have made any changes to the proxy settings in the Spotify app, use these steps to disable them.
Step 1:Open theSpotify appon your PC. Click theprofile iconat the top-right corner and selectSettings.
Step 2:Scroll down to theProxy Settingssection > click thedrop-down menu> selectNo Proxy.
Fix 3: Select the Correct Region for Your Spotify Account
Another reason Spotify may display the “A firewall may be blocking Spotify” error is if you selected the wrong country or region. Here’s what you can do to fix it.
Step 1:Open theSpotify websitein a browser and sign into your account.
Step 2:In theAccount overviewtab, click theEdit profilebutton.
Step 3:Use thedrop-down menuunder Country or region to select the appropriate region and click theSave profilebutton.
Fix 4: Clear Spotify Cache
Outdated or corrupt Spotify cache files can also disrupt your experience and result in such errors. To fix this, trypurging the existing Spotify app cache.
Step 1:Open the Spotify app, click theprofile iconat the top-right corner, and selectSettings.
Step 2:Scroll down to theStoragesection and click theClear cachebutton.
If you can’t access Spotify’s settings menu due to the error, follow these steps to clear Spotify’s cache on Windows.
Step 1:Press theWindows key + Rkeyboard shortcut to open the Run dialog box. Paste the following path in the address bar and clickOK.
ReplaceUserNamein the above command with the actual username of your Windows account on your computer.
Step 2:Select all the files in the Data folder and click thetrash iconat the top to delete them.
Fix 5: Repair or Reset the Spotify App
Windows includes an app repair featurethat automatically finds and fixes issues with all the Universal Windows Platform (UWP) apps, including Spotify. If the above solutions don’t work, use the following steps to repair the Spotify app.
Step 1:Press theWindows key + Sto access the search menu and typeSpotifyin the search box. Right-click on the first result that appears and selectApp settings.
Step 2:Click theRepairbutton and wait for Windows to fix any issues with the app.
If the “A firewall may be blocking Spotify” error appears after this, reset the app from the same menu. This will delete all the app data and give it a fresh start.
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Last updated on 26 April, 2024
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