5 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

Sumukh has a knack for simplifying tech for the masses and helping consumers pick the right gadgets with his in-depth insights and reviews. He decided to hide his engineering degree in the closet to pursue his passion for writing. Over the past 6 years, he has contributed with guides, reviews, and detailed opinions to notable publications like TechPP and XDA-Developers – before donning the Editor hat at Guiding Tech Media.

Basic Fixes

Fix 1: Connect to the Right Wi-Fi Network

Some users have more than one Wi-Fi network at their place. If you have linked your Echo to multiple networks, verify that it’s connected to the closest one. This will ensure that you have a stable connection. It’s also applicable if you have a dual-band Wi-Fi network setup.

To check the currently connected Wi-Fi network on your Echo device, follow these steps.

Step 1:Open theAlexa applinked with your Echo and tap onDevicesat the bottom. Then, selectEcho & Alexafollowed by your Echo. The app will take you to theEcho device settings. Confirm theWi-Finameunder theWi-Fi networkoption.

Sadly, you cannot pick the ‘Forget a Wi-Fi network‘ option from theAlexa app. You need to either turn off the router, change its password, reset your Echo, or restart the setup process again to connect to a new network. This is applicable if Alexa is having trouble connecting to the internet on your existing network.

Fix 2: Update Your Wi-Fi Password

Entering the wrong password is often the cause of why the Echo won’t connect to Wi-Fi. Did you or someone else recently change the Wi-Fi password? If yes, you need toupdate the passwordin your Echo too.

For that, go to yourEcho devicesettings in the Alexa app and tap onChangenext to Wi-Fi. Then follow the on-screen instructions to set up Wi-Fi.

Then, try accessing the Echo again using voice commands to see if it works as intended.

Fix 3: Remove Wi-Fi Extenders

While the primary purpose of extenders is toincrease the Wi-Fi range, using them with the Echo doesn’t go well at times.

So skip linking the Echo to a Wi-Fi extender and connect the unit directly with your Wi-Fi router. If your Echo device is out of range, we suggest moving the speaker or the Echo Show closer within the Wi-Fi router’s range.

Fix 4: Update the Alexa App

Astonishingly, using an old Alexa app could also be your culprit for Wi-Fi connection disruptions. Updating the app should squash all the Wi-Fi bugs. Therefore, try that as well.

Once you update the app, open it and see if your Echo automatically connects to it.

Fix 5: Change the Wi-Fi Frequency Band

While the Echo is designed to connect to both Wi-Fi bands (2.4GHz and 5 GHz), switching to the 2.4GHz one helps sometimes. This is because it’s more compatible with smaller devices and the range is also higher.

So, make sure you’ve defined both the bands clearly from your router settings and connected the phone as well as the Echo to the same band.

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Last updated on 04 September, 2024

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