5 Ways to Fix Amazon Silk Browser Not Working on Fire TV Stick

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Basic Fixes

Fix 1: Update or Reinstall the Amazon Silk Browser

IfSilk Browserisn’t working on your Fire TV Stick, update it from the App Store or reinstall it using these easy steps:

Step 1:Select theGear iconat the top right and pickApplications.

Step 2:SelectManage Installed Applications, pickSilk Browserin the list, and selectUninstall.

Step 3:Next, open App Store and search Silk Browser to install it.

Fix 2: Force Stop the Silk Browser

Force-closing the Silk Browser refreshes the app to fix glitches that are preventing you from opening it on the Fire TV Stick.

Step 1:Expand Fire TV Stick settings with theGear iconat the top-right.

Step 2:SelectApplications> navigate toManage Installed Applications.

Step 3:Locate Silk Browser among installed apps > selectForce Stop.

Fix 3: Clear the Silk Browser Cache and Data

Corrupt cache files and app data are a common culprit behind Silk Browser not opening on the Fire TV Stick. Open Fire OS settings to remove them manually.

Step 1:Head toManage Installed Applicationsunder Fire TV Stick settings (check the above steps).

Step 2:SelectSilk Browser.

Step 3:SelectClear data, followed byClear cache.

Alternatively, you can clear the Silk browsing data using the following steps:

Step 1:Select theGear iconto open Settings > pickApplications.

Step 2:SelectSilk Browser> navigate toPrivacy and security.

Step 3:SelectClear browsing data> use the Fire TV remote to press theClear Databutton.

Fix 4: Disable Secure Connections

If you can’t open a website on the Silk Browser that doesn’t support HTTPS, disable its Secure Connections feature to access it.

Step 1:Head to theSilk Browser settingson Fire TV Stick (check the steps above).

Step 2:Scroll toPrivacy and security> disable theAlways use secure connectionstoggle.

Fix 5: Reset Your Fire TV Stick

If nothing works,reset your Fire TV Stickto fix existing Silk Browser issues.

Note:Resetting the Fire TV Stick deletes all the user data.

Step 1:Select theGear iconto open Fire OS settings and pickMy Fire TV.

Step 2:SelectReset to Factory Defaultsand follow the on-screen instructions to reset it.

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Last updated on 21 May, 2024

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