5 Ways to Fix Android Messages Keeps Crashing Issue

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

A computer engineer by degree, Varun has 7+ years of experience in the field of technology. After his stints at Beebom and MrPhone, Varun has been covering different facets of technology at Guiding Tech. Here, he contributes to Team GT by helping its readers make better purchases while also understanding the meaning of each feature. In his free time, you can find him sharing his excellent photography skills along with his Aces in Valorant over Twitter.

Basic Fixes:

Fix 1: Clear Messages App Cache and Data

The age-old remedy to fix problems on Android phones might come to your rescue for Messages too. You need to clear the cache for the Messages app. Clearing the cache will not delete your messages or any data from your phone. It only removes temporary files.

Step 1: Head over toSettings > Apps & notifications > Messages > Storage & cache. Here, tap on theClear cacheoption.

Step 2: Once done, restart your phone and reopen the app.

Hopefully, it will work normally. However, if the issue continues, you can try clearing the data too. For that, tap onClear storageor data instead of the Clear cache button. And before you ask, fret not, clearing data will not delete your messages.

Fix 2: Grant Necessary Permissions

An app will not work if it doesn’t have the required permissions. Similarly, the Messages app requires access to storage, SMS, contacts, and phone for proper functioning. So make sure these permissions are allowed to avoid the app closing unexpectedly issue.

To check that, follow these steps:

Step 1:On your Android phone, head over toSettings > Apps & notifications > Messages. Here, tap onPermissions.

Step 2:Now, tap on the required permission name and chooseAllow.

Repeat the steps for all required permissions. Once done, try using the app again.

Fix 3: Delete Old Messages

The Messages app crashing issue mostly happens because either one of your message threads is too long or you have a huge pile of messages. So you need to delete old messages. Start with checking the message threads. If a chat has hundreds of messages, then delete it. However, if there isn’t any particular thread, you need to delete some messages.

For that,hold any message thread. It will get selected. Then tap on other chat threads that you want to delete. Finally, hit theDelete iconat the top.

Fix 4: Reset App Preferences

Another thing to try is toreset app preferences. Doing so will not delete any data from your phone. It will only restore all the settings on your phone to their default values.

To reset app preferences, go toSettings > Apps & notifications > All Apps, and tap on thethree-dot icon. SelectReset app preferencesfrom the menu, confirm the selection, and restart your phone.

Was this helpful?

Last updated on 09 July, 2024

Leave a ReplyCancel reply

Your email address will not be published.Required fields are marked*

Name*

Email*

Comment*

Δ

The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.

More in Android

4 Fixes For Google Lens Translate Feature Not Working

5 Ways to Fix Android Accessibility Settings That Turn off Automatically

JOIN THE NEWSLETTER

Get Guiding Tech articles delivered to your inbox.

© 2024 Guiding Tech Media. All Rights Reserved.