5 Ways to Fix Apple TV App Not Working on iPhone or iPad
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Basic Fixes
Fix 1: Force Close and Restart the Apple TV App
Force closing and restarting the Apple TV app fixes most glitches preventing you from opening it.
Swipe up from the bottom of your screen to switch apps and slide up theApple TV cardto force close it. Reopen the app to use it.
Fix 2: Enable Cellular Data for Apple TV
By default, Apple TV disables streaming on cellular data to limitmobile data usage. Tweak your iPhone settings to fix Apple TV not working on mobile data.
Step 1:Open iPhoneSettings, scroll down, and selectTV.
Step 2:Turn on theMobile Datatoggle and enableUse Cellular Dataunder Streaming Options.
Fix 3: Sign Out and Log in Again
Account authentication issue is a common reason for Apple TV not working or crashing on your iPhone or iPad. Sign out and log in again to restore its normal functioning.
Step 1:Open theApple TV app> tap youraccount profileat the top-right > selectSign Out.
Step 2:Reopen the app > tap youraccountat the top > entercredentialsto sign back in.
Fix 4: Change Country or Region
If the Apple TV app shows a blank white screen and fails to load its content,switch your device’s country/regionto regain access.
Step 1:Open the iPhonesetting> tap yourApple account banner> selectMedia & Purchases.
Step 2:SelectView Accountand tapCountry/Region.
Step 3:TapChange Country or Regionand pick your desiredregionfrom the list.
Step 4:TapAgreeat the top right to update your payment details and save changes. Reopen the Apple TV app.
Fix 5: Update or Reinstall the Apple TV App
Lastly, if the issue persists, update or reinstall the Apple TV app on your iPhone or iPad.
Step 1:Open theApple App Store, searchApple TV, and tapUpdate(if available).
Step 2:Alternatively, long-tap theApple TV icon> selectRemove app. TapDelete appwhen prompted and install it afresh from the Apple App Store.
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Last updated on 15 July, 2024
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