5 Ways to Fix Can’t Scroll in Microsoft Edge Issue

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Basic Fixes

Fix 1: Enable Scroll Inactive Windows

Scrolling may not work properly on inactive Microsoft Edge windows. When this happens, you need to make a tweak in the Settings menu to enable scrolling in inactive windows. Follow the below steps to do it.

Step 1:Press theWindows + I keyto openSettings. SelectMouseunderBluetooth & devices.

Step 2:Enable theScroll inactive windows when hovering over themtoggle.

Fix 2: Disable Windows Scrolling Personality

The Windows Scrolling Personality is an experimental feature where the mouse wheel and keyboard scroll by a percentage of the scroller size. The system replaces the default scroll animation with Impulse-style scroll animations. Here’s how you can disable it.

Step 1:LaunchMicrosoft Edge. Typeedge://flags/in the address bar and pressenterto open the Edge flags page.

Step 2:Typescrollingin the search bar and pressenter. Disable theWindows Scrolling PersonalityandSmooth Scrollingflags using the drop-down menu.

Fix 3: Disable Efficiency Mode in Edge

Efficiency Mode helps optimize Edge functions to reduce the load on your system. However, this can end up causing issues when using certain Edge features. In this case, disable Edge Efficiency Mode and see if this fixes the problem. Here’s how to do it.

Step 1:OpenEdgeand click on thethree-dot icon. Scroll down and click onSettings.

Step 2:Click onSystem and performancefrom the side menu. Scroll to the Optimize Performance section and turn off theEfficiency modetoggle.

Fix 4: Reinstall Mouse Drivers

Corrupt or outdated mouse drivers often lead to scrolling issues in Microsoft Edge. It’s time to reinstall mouse drivers using the Device Manager menu on your Windows 11 PC. Here’s how.

Step 1:OpenDevice Managerand click onMice and other pointing devices. Right-click on themouseand selectUninstall device.

Click on Uninstall when prompted. Then,restart your Windows 11 device, open Microsoft Edge, and try using the scrolling feature again.

Fix 5: Reset Microsoft Edge

When none of the tricks work, it’s time to reset Microsoft Edge from scratch. Here’s how.

Step 1:LaunchMicrosoft Edge, click thethree horizontal dots menuat the top-right corner and chooseSettings.

Step 2:SelectReset Settingsfrom the left sidebar. SelectRestore settings to their default valuesand confirm your decision.

Wait for the reset process to finish. Then, close and restart Edge and see if the issue has been fixed on your Windows 11 device.

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Last updated on 16 May, 2024

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