5 Ways to Fix Facebook Messenger Notification Won’t Go Away

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Turn Off Message Reminders

When you enable message reminders in Messenger, the app occasionally sends notifications about unread messages. As a result, a Messenger notification may reappear even after you dismiss it. To avoid any confusion, it’s best to disable message reminders in the Messenger app.

Step 1:Open the Messenger app on your phone, tap thehamburger menuicon in the top-left corner, and then tap thegear iconin the top-right corner.

Step 2:Tap onNotifications & soundsand disable the toggle next toMessage reminders.

Fix 2: Check Message Requests and Archived Messages

If Facebook Messenger displays a notification but there are no new messages, it could be due to pending message requests or unreadarchived messages. Here’s how you can mark them as read.

Step 1:Open the Messenger app on your phone, tap thehamburger menu iconin the top-left corner, and selectMessage requests.

Step 2:Long-press on the unread conversation and selectMark as read.

Step 3:Tap the menu icon again and selectArchive. Open your unread conversations one by one to mark them as read.

Fix 3: Disable and Re-Enable Notifications for the Messenger App

If the notification is still not going away, you can resolve the problem by disabling and re-enabling notifications for the Facebook Messenger app. Here’s how.

Android

Step 1:Tap and hold the Messenger app icon and tap theinfo iconfrom the menu that pops up.

Step 2:On the app info page, tap onNotifications. Disable the toggle next toAllow notificationsand then enable it.

iPhone

Step 1:OpenSettingsand scroll down to tap onMessenger.

Step 2:SelectNotificationsand toggle off the switch next toAllow Notifications. Wait for a few seconds and turn it back on.

Fix 4: Sign Out and Sign Back In

The Messenger app could misbehave and trouble you with such issues if your account has a problem. You can remove your account from the app and add it back to see if that works.

Step 1:Open the Messenger app settings menu and tapSee more in Account Centeroption.

Step 2:Go toPassword and security > Where you’re logged in.

Step 3:Tap onSelect devices to log out. Then, select your device from the list and tap theLog Outbutton at the bottom.

Sign back into the Messenger appand check if the issue persists.

Fix 5: Clear App Cache (Android)

Interference from a corrupt or outdated app cache can cause Messenger to malfunction on your Android. You canpurge the existing app cacheto resolve the problem.

Step 1:Long-press on the Messenger app icon and tap theinfo iconfrom the menu that appears.

Step 2:Go toStorageand tap theClear cacheoption at the bottom-right corner.

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Last updated on 16 July, 2024

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